Customer Satisfaction Survey

Question Title

* 1. What was the name of the agent who assisted you today?

Question Title

* 2. Overall, how would you rate the quality of your customer service experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

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* 3. How well did we understand your questions and concerns?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 4. How much time did it take us to address your questions and concerns?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

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* 5. How likely is it that you would recommend AssuredPartners to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

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* 6. Do you have any other comments, questions, or concerns?