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Transit Passenger Information & Communications Survey |
About this survey
We’re gathering insights from transit employees and leaders like you to understand the day-to-day challenges of managing disruptions, service changes and major projects. Your experience helps us shape better tools for service updates, information content creation and customer communication.
This short survey takes about 5 minutes, and is 12 multiple-choice questions about how passenger information and disruption communications are handled in your agency, with optional comment boxes for your thoughts.
If you don't work directly in these workstreams, feel free to complete the survey to the best of your knowledge - or even better, share with colleagues who are part of that workstream.
Thank you for your time! Your input makes a difference.