Customer Feedback Survey Thank you for your feedback! Question Title * 1. How likely is it that you would recommend A&A Metro Transportation to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. How satisfied or dissatisfied are you with your drivers punctuality? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 3. Overall, how satisfied or dissatisfied are you with your driver? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 4. When choosing a transportation service, which of the following factors is the most important to you? Price Company Reputation Features / Choice of Vehicles Previous Experience Punctuality / Professionalism of Driver Other (please specify) OK Question Title * 5. How long have you been a customer of our company? This was my first trip Less than six months Six months to a year 1 - 2 years 3 or more years OK Question Title * 6. How likely are you to use our service again in the future? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 7. What is your name? Name OK Question Title * 8. What is your phone number? Phone Number OK Question Title * 9. What is your Email? Email OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE