Thanks for letting us know there is a problem with your direct debit payment.

Please provide the information about the merchant encountering the issue:

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* 1. Merchant name

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* 2. Service type provided by the merchant (eg. insurance, internet services)

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* 3. Country of the merchant

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* 4. Reason for the issue given by the merchant

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* 5. Are you making this payment as a business or an individual?

Thank you!
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