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Thanks for letting us know there is a problem with your direct debit payment.
Please provide the information about the merchant encountering the issue:
*
1.
Merchant name
(Required.)
2.
Service type provided by the merchant
(eg. insurance, internet services)
*
3.
Country of the merchant
(Required.)
Andorra
Austria
Belgium
Cyprus
Estonia
Finland
France
Germany
Greece
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands
Portugal
San Marino
Slovakia
Slovenia
Spain
United Kingdom
Other - please specify
4.
Reason for the issue given by the merchant
Foreign IBAN
Invalid IBAN/IBAN too short
Invalid BIC/SWIFT Code
Other - please specify
5.
Are you making this payment as a business or an individual?
Business
Individual
Thank you!