Kuranda Neighbourhood Centre Survey
1.
What is your role / position in the community?
Client / service user (you have received a service or support at KNC)
Community member
Non-government service provider
Government agency
Volunteer
Staff member
Other (please specify)
2.
Please indicate your cultural identity (tick all that apply)
Aboriginal
Torres Strait Islander
Anglo Australian
Other (please specify)
3.
Please indicate your age group
Under 18
18-24
25-34
35-44
45-54
55-64
65+
4.
In what area do you live / work?
Kuranda village
Top of the range
Kowrowa
Mantaka
Myola
Kuranda general
Speewah
Koah
Cairns
Mareeba
Smithfield
Tablelands
Mossman
Other (please specify)
5.
What services/programs are you aware of and/or use at KNC?
Individual/personal support
Family support
Information and referral
Crisis intervention
Emergency relief
Furniture exchange
Food program
Street pantry
Computer/internet
JP service
Community education
Community development
Printing/scanning/copying
Community service hub (MCHC- Street to Home, Counselling & Psychology Services, Mahjong, Disaster recovery assistance, Domestic Violence Service, Department of Housing
Other (please specify)
6.
What other programs / services would you like to see at KNC? Please note we may not be able to provide additional services but it helps us with our services planning and future funding submissions.
more services for men
more services for women
more youth services/ programs
more support groups
more parenting programs
Other (please specify)
7.
In your opinion what are the main issues facing Kuranda District?
Drugs and Alcohol
Unemployment
Disenfranchised youth
Crime
Housing
Lack of public transport
Lack of opportunities
Lack of local services
Lack of community
Domestic and Family Violence
Financial pressures
Racial division
Environmental issues
Suicide
Kuranda's location
Gambling
School absence
8.
Overall,how do you rate the quality of your experience at Kuranda Neighbourhood Centre?
Very positive
Positive
Neutral
Negative
Very negative
9.
How approachable are the staff at Kuranda Neighbourhood Centre?
Very approachable
A bit approachable
Neither approachable nor unapproachable
A bit unapproachable
Very unapproachable
10.
How knowledgeable are the staff about general support options at Kuranda Neighbourhood Centre?
Very knowledgeable
A bit knowledgeable
Neither knowledgeable or unknowledgeable
a bit unknowledgeable
Very unknowledgeable
11.
How satisfied are you with your last visit or interaction with Kuranda Neighbourhood Centre?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
12.
How did you find out about Kuranda Neighbourhood Centre?
Word of mouth
Newspaper
Email
Website
Facebook
Friend / relative
Other agency
13.
Are you aware that Kuranda Neighbourhood Centre has the following
management functions? (tick all that apply)
Voluntary Management Board
Financial membership
Policies and Procedures
Grievance and complaint process
14.
Please provide comments in the box below about what you would like to see Kuranda Neighbourhood Centre do better?
Not sure
Attract more funding
nothing
better promotion of services
Attract more skilled staff
more community services
more support groups
better liason with school
supporting young people
supporting local artists
provide more computers
provide more comunity access
staff / volunteer first aid training
better Listening skills
better referral procedures
better group activities
Other (please specify)
15.
Please provide comments in the box below on what you think Kuranda Neighbourhood Centre is doing well.
Everything
Community Support
Friendly and helpful
Liaising with services
Family Support
Equitable approach
Advocacy
Confidentiality
Individual Support
Not sure
Counselling Services
Indigenous Support
Ability to assist 'walk ins'
