HCAOA SC Chapter - Member Survey 2021

As part of an ongoing effort to support members, the HCAOA South Carolina Chapter is surveying home care agencies to identify the major challenges they are experiencing in providing home care services. The survey will provide the Chapter with important information to serve as a resource to members and advocate on their behalf. All survey responses will be kept strictly confidential and any results published will not identify respondents. The survey is anonymous, and any information identifying a home care provider will not be compiled or released.

DEADLINE TO COMPLETE SURVEY: November 1, 2021
1.How long has your agency been a member of HCAOA South Carolina?
2.What types of services does your agency provide? Check all that apply.
3.If your agency does NOT participate in Medicaid waiver programs, why not?
4.How many caregivers does your agency employ (full time and part time)?
5.How many clients does your agency serve per month, on average?
6.Please rank each of the following issues and how they impact your agency:
Not a Challenge              
Somewhat Challenging  
 Very Challenging
Major Roadblock
Economic conditions
Recovering from COVID pandemic
Cost of doing business in SC, based on PHE/regulatory requirements
Enforcement of/compliance with government regulations
Low Medicaid reimbursement rate
Criminal background check requirements
Recruiting and retaining qualified caregivers and nurses
Accepting new referrals based on current workforce challenges
Cost of medical, workers comp or general liability insurance
Technology
Industry Competition
7.For the remainder of 2021, how would you like HCAOA to organize and hold educational events and conferences for the South Carolina Chapter?