Extended Warranty Consumer Survey

This survey is optional ( We would appreciate you taking the time to take the survey.)

Armstrong Air AirEase Concord Ducane

Question Title

* 1. Were you able to complete your registration?

Yes

Other (please specify)

Question Title

* 2. If the answer to number 1 was "No", please make any comments or suggestions,

Question Title

* 3. How responsive have we been to your questions or concerns about our products?

Extremely responsive

Very responsive

Moderately responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 4. Which Product Brand did you purchase?

Armstrong Air

AirEase

Concord

Ducane

Question Title

* 5. How long have you been a customer of our company?

This my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

Question Title

* 6. Which of the following words would you use to describe our products? Select all that apply

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

Question Title

* 7. How well do our products meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 8. How would you rate the quality of our products?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 9. Overall, how satisfied or dissatisfied are you with your Armstrong Air System?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Other*

* If "Other" (please specify)

Question Title

* 10. How likely is it that you would recommend this brand to a friend or colleague?

Not at all likely

Likely

Extremely likely

Not at all likely

Likely

Extremely likely

Question Title

* 11. How would you rate the value for price of our products?

Excellent

Above average

Average

Below average

Poor

Question Title

* 12. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 1. Were you able to complete your registration?

Question Title

* 2. If the answer to number 1 was "No", please make any comments or suggestions,

Question Title

* 3. How responsive have we been to your questions or concerns about our products?

Question Title

* 4. Which Product Brand did you purchase?

Question Title

* 5. How long have you been a customer of our company?

Question Title

* 6. Which of the following words would you use to describe our products? Select all that apply

Question Title

* 7. How well do our products meet your needs?

Question Title

* 8. How would you rate the quality of our products?

Question Title

* 9. Overall, how satisfied or dissatisfied are you with your Armstrong Air System?

Question Title

* 10. How likely is it that you would recommend this brand to a friend or colleague?

Question Title

* 11. How would you rate the value for price of our products?

Question Title

* 12. How likely are you to purchase any of our products again?

Question Title

* 13. Do you have any other comments, questions, or concerns?