Tenant Exit Feedback Coast2Bay Tenant Exit Feedback Your views are important and help us to continually improve our service. We would be grateful if you could share your thoughts by completing this feedback survey. OK Question Title * 1. Now that you are leaving Coast2Bay, what type of rental situation are you moving into? Public Housing Private rental National Rental Affordability Scheme Family or Friends Private ownership Other (please specify) OK Question Title * 2. During your time with Coast2Bay Housing Group were your maintenance and repair issues addressed in a timely and efficient manner? Yes, in all circumstances Sometimes No, there were problems If No (please specify) OK Question Title * 3. If you needed help with tenancy issues, such as rent arrears, bond payments, debt repayments or a complaint, were you happy with the help you were given? Yes in all circumstances Sometimes No there were problems If No, please specify OK Question Title * 4. Did you find staff at Coast2Bay Housing Group Accessible and Approachable Understnading Helpful Caring No, there were problems If No, please specify OK Question Title * 5. Did you leave Coast2Bay Housing Group feeling confident that you understood your Rights and Responsibilities as a tenant? Yes Moderately No OK Question Title * 6. How long have you been accommodated with Coast2Bay Housing Group OK Question Title * 7. Did you find the accommodation provided by Coast2Bay? Suitable Unsuitable OK Question Title * 8. If unsuitable, In what way was the property unsuitable OK Question Title * 9. Do you have any suggestions on how to improve our service? OK DONE