Skip to content
Tenant Exit Feedback
Coast2Bay Tenant Exit Feedback
Your views are important and help us to continually improve our service. We would be grateful if you could share your thoughts by completing this feedback survey.
OK
1.
Now that you are leaving Coast2Bay, what type of rental situation are you moving into?
Public Housing
Private rental
National Rental Affordability Scheme
Family or Friends
Private ownership
Other (please specify)
2.
During your time with Coast2Bay Housing Group were your maintenance and repair issues addressed in a timely and efficient manner?
Yes, in all circumstances
Sometimes
No, there were problems
If No (please specify)
3.
If you needed help with tenancy issues, such as rent arrears, bond payments, debt repayments or a complaint, were you happy with the help you were given?
Yes in all circumstances
Sometimes
No there were problems
If No, please specify
4.
Did you find staff at Coast2Bay Housing Group
Accessible and Approachable
Understnading
Helpful
Caring
No, there were problems
If No, please specify
5.
Did you leave Coast2Bay Housing Group feeling confident that you understood your Rights and Responsibilities as a tenant?
Yes
Moderately
No
6.
How long have you been accommodated with Coast2Bay Housing Group
7.
Did you find the accommodation provided by Coast2Bay?
Suitable
Unsuitable
8.
If unsuitable, In what way was the property unsuitable
9.
Do you have any suggestions on how to improve our service?
Current Progress,
0 of 9 answered
