FortisTCI Post Hurricane Restoration Survey
Thank you for your patience during our hurricane response. How did we do? Please take a moment to complete our short survey to help us serve you better.
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1.
Please select your service territory (island of residence)?
(Required.)
North Caicos
Middle Caicos
Salt Cay
Grand Turk
Providenciales
South Caicos
Dellis Cay
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2.
Did you lose electricity as a result of the hurricane?
(Required.)
Yes
No
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3.
If you lost power due to the hurricane, how much time passed before your power was restored?
(Required.)
Not applicable
Less than 12 hours
12-24 hours
24-36 hours
36-48 hours
More than 48 hours
Unknown
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4.
How did you receive hurricane information? Check all that apply.
(Required.)
Local Media (Print, Radio, Television or Internet-based news stations
Local Government Channels (DDME, TCIG, Governor’s Office etc)
WhatsApp
Email
SMS
FortisTCI Social Media (Facebook, Twitter, Instagram etc)
FortisTCI Website
FortisTCI Call Center
Outdoor Displays
All of the above
Other, please specify):
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5.
If you received information through FortisTCI channels, how useful did you find the messages?
(Required.)
Not applicable
Very useful
Somewhat useful
Not useful
Comments :
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6.
How satisfied were you with our efforts to restore power after the hurricane?
(Required.)
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Comments
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7.
How satisfied were you with the amount of time it took to restore power?
(Required.)
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Comments
8.
Please note any other opportunities for improvement not mentioned above:
