CPA Lab Satisfaction Survey Please rate your overall satisfaction with CPA Lab.Very poor Poor Fair Good Very good Question Title * 1. Timeliness of CPA Lab response Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 2. Quality of lab test information provided Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 3. Courtesy of CPA Lab staff Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 4. Overall clinical outcome of the service Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 5. Overall satisfaction with CPA Lab Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 6. If you answered “very poor” to any of the above, tell us more about your experience. Please rate your satisfaction with CPA Lab on courier services.Very poor Poor Fair Good Very good Question Title * 7. Pickup times are appropriate. Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 8. Supplies provided by CPA Lab are delivered promptly and accurately. Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 9. Courier is friendly, pleasant and professional. Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 10. If you answered “very poor” to any of the above, tell us more about your experience. Please rate your satisfaction with CPA Lab on report delivery.Very poor Poor Fair Good Very good Question Title * 11. Faxed reports are sent when expected. Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 12. Reports sent to “copy to” locations are routed appropriately. Very Poor Poor Fair Good Very Good Very Poor Poor Fair Good Very Good Question Title * 13. If you answered “very poor” to any of the above, tell us more about your experience. Next