Professional Development Survey

Greetings. Thank you for taking the time to complete this quick survey. We value your opinion and want to continue to deliver courses aimed at providing the best value to cooperative employees. Below are a few questions to help us determine how your cooperative uses the training provided. After answering each question, please select the “Done” button at the end of the survey.

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* 1. Contact Information

First Name

Last Name

Title

Email Address

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* 2. Cooperative

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* 3. Currently, once cooperative employees complete a course, Training Coordinators receive printed certificates issued by ECSC, the instructor, or from Midlands Technical College (examples below). How does your cooperative, or employee, use these certificates? Select all that apply:

HR Purposes (Salary increases, etc.)

Continuing Education Units (CEU’s) (In the case of courses taught by instructors from Midlands Technical College (MTC), certificates issued by MTC are used by employees working towards a vocational certificate, associate degree, or to submit to a professional licensing agency – such as the Labor Licensing and Regulation agency.) *This question only applies towards courses offered in the training catalog, not Loss Control and Training/Lineman school.

Proof of Attendance

The employee keeps it as a memento of their achievement

The Training Coordinator/HR keeps the certificates

Other (please specify)

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ECSC Course Certificate

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MTC Course Certificate

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Dave Oakes Course Certificate

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* 4. If you selected CEU’s as part of your answer in Question 3, which of the following are necessary for your record-keeping? Select all that apply:

The certificate needs to be issued by MTC.

The certificate is not necessary, as long as the records are kept with the MTC registrar.

The certificate does not affect my co-op's needs.

I did not select CEU’s as part of my answer.

Other (please specify)

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* 5. If you selected CEU’s as part of your answer in Question 3, would it be acceptable for ECSC to issue the certificates? Meaning, ECSC would generate the certificates in house and would not name Midlands Tech on the certificate.

Yes

I did not select CEU's as part of my answer.

Other (please specify)

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* 6. As it relates to record-keeping, how are classes that apply towards ECSC certifications maintained? (Member Service, Administrative Professional, Software Essentials, Supervisory, Advanced Supervisory) Select all that apply:

I keep certification records for my cooperative.

Each employee is responsible for keeping up with their certification records.

Statewide keeps up with certification records for my cooperative.

Other (please specify)

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* 7. Statewide offers specialized courses for practical training. Specialized courses are not associated with any ECSC Certificate Programs.
Examples are: How to Catch a Power Thief; Mapping Your Cooperative Future; Retirement Planning Seminar. (2018) Human Resources: Digging Deeper, Polishing Your Member Service Skills, Dealing with Negative Attitudes in the Workplace, Business Letter Writing. (2019) Understanding Service Accounts Collection and Disconnect, Key Accounts Program Foundation, Launching Your Key Accounts Program. (2020) Your Best Year Yet. We are also adding “Eat that Frog: Conquering Procrastination” and “Work Order Workshop” in this year’s catalog.
Is it beneficial to your cooperative for ECSC to continue to offer such courses as a way to help build your employees’ knowledge base in other areas?

Yes

My co-op rarely sends employees to specialized courses.

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* 8. We often look for ways to continue to improve the courses we offer, and the instructors we use. On a scale of 1 to 5 (1 being a low rating; 5 being the highest rating), please rate the following based on any feedback attending employees have shared with you.

I’m not familiar enough with the instructors to rate them.