San Mateo County Superior Court Multi-Option ADR Project ('MAP")

EVALUATION BY CLIENT
In accordance with Local Rule 3.905(c), please submit evaluations within 10 days of completion of the ADR process.

MAP staff and committees use this confidential information to assess the impact on the court, to track quality, to provide feedback to neutrals and to inform our decisions regarding redesign of program procedures. Other staff and trial judges do not see specific evaluations. This information will be aggregated for blind statistical reports to the Judicial Council, the Court and the community.

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Case Number:

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Type of Case

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Case Name:

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Name of Neutral:

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Date of Session:

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I am:

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I participated in an ADR session:

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If you answered NO above, please indicate the reason(s) why below:

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Please indicate which, if any, of the following occurred during the ADR session: Please check all that apply.

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On a scale of 1 to 5, 1 being the lowest level and 5 being the highest level, please indicate your satisfaction by rating the following statements:

  1 - Lowest 2 3 4 5 - Highest
This process was fair to all parties.
This process allowed all to be heard.
This process offered a safe secure setting.
I did not feel unduly pressured by the neutral to reach agreement
The neutral skillfully structured the process.
The neutral understood key issues.
I would use this neutral again.
I would use the MAP program again

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Please provide any additional comments:

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