Community Assessment

Dear Service or Supports Provider:

My name is Tracy Palazzotto and I am the Founder of the Family Caregiver Alliance.

The Family Caregiver Alliance (FCA) is a group of caregivers raising children who have a mental health diagnosis and/or behavioral challenges. We began in December of 2017 with the goal of developing family voice and system change in Erie County. Our mission is to educate, empower and inform caregivers of children with mental health, behavioral or emotional challenges.

The purpose of this survey is to gather information from providers regarding the services and supports that are offered to children and their families throughout Erie County.

Your feedback will allow us to:

  • Assess how providers address the needs of parents/ caregivers raising a child/children with mental health issues
  • Identify the gaps, needs and available services /supports
  • Review and evaluate family support services that already exist in Erie County

Benefits of Participation: 

When providers who offer services and supports to children and their families collaborate and share information, we create a coordinated system of care in which there is limited confusion and better treatment outcomes and engagement.

Since providers interface with children and their families daily, you have a lot of insight on some of the barriers and strengths that exist, and we want to know what those are. 

We do not ask for your name, agency, or any other identifying information. All responses received will be aggregated in the final report, which will be made available to all providers. 
 
If you are interested in learning more, receiving a copy of the final report, or participating in a focus group, contact me via phone at 814-580-9033, email me at tpalazzotto@gmail.com, or follow us on Facebook @Familycaregiverallianceofpa

This survey will take approximately 10 minutes to complete. It is available via web or paper form (when requested). It is appropriate for any:
  • Direct care staff
  • Supervisor of a program which offers services or supports to children and their families
  • Administrator of an agency which provides services and supports to children and their families

We appreciate your time and willingness to participate.

Sincerely,

Tracy Palazzotto & the Family Caregiver Alliance


Instructions:
If you do not feel you are the correct person from your agency to answer the survey questions, please stop and pass the survey along to the appropriate person.
 
If there is a question that you do not feel comfortable answering, please choose the “decline” option.

If you do not know the answer to a question, please choose the “unsure” option.

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* 1. Are you, or is your organization, a provider of services for families who are raising a child/children with mental health/behavioral challenges?

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* 2. Which of the following roles do you have within your organization?

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* 3. Through which system(s) do you provide services?
(Check all that apply)

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* 4. When a child is first assessed and determined to meet medical necessity for services/ supports, what steps do you/ your organization provide?
(Rank by order)

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* 5. At the time of initial assessment, do you offer contact information to someone at your agency for caregivers or youth to contact if they have questions?

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* 6. How do you or your organization provide Psycho-educational related information to consumers? (Check all that apply)

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* 7. What do you think might help parents/caregivers feel more well-informed about their child's mental health issues/behavioral challenges?
(Rank top 3)

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* 8. What successes have you experienced in providing services and supports to youth and their families?

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* 9. Are you aware if your agency has a policy or procedure in place to ensure parents/caregivers receive mental/behavioral health related necessary information?
(example: Information about diagnosis and available treatment options)

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* 10. During the screening process, do you assess parent/caregiver strengths?

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* 11. During the screening process, do you assess family dynamics and culture?

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* 12. As part of the child's mental health assessment, do you use a formal
tool to assess the child and parent/caregiver's family culture?

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* 13. Rate how often you are aware of other services or supports who are involved with a consumer in your care. (For example, a youth involved with Juvenile Probation and Mental Health, or Blended Case Management with Office of Children & Youth, Special Education services with Mental Health, etc.)

0 (Rarely) Often 100 (Always)
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 14. What strategies have you used to obtain parent/caregivers input?

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* 15. How do you handle parent/caregiver questions about services?
(Check all that apply)

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* 16. Which support opportunities, if any, does your organization provide for parents/caregivers?
(Check all that apply)

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* 17. Are there opportunities for parents/caregivers or youth to provide feedback about their care? (Examples include feedback directly to their care provider, through focus groups, or through anonymous surveys or suggestion box.)

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* 18. Does your organization provide parents/caregivers the opportunity to be involved in:
(Check all that apply)

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* 19. Does your organization offer treatment services in sign language or other languages?

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* 20. Does your organization offer mental health treatment programs or groups dedicated or designed exclusively for clients in any of the following categories? (check all that apply)

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* 21. Would any of the following help enhance you or your agency?

T