SMA - Help Desk ticketing, auto-generation of tickets via email, reporting on tickets
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SMA - Software distribution
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SMA - Custom inventory rules and generating CIR reports
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SMA - Scripting
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SMA - Inventory management, reporting, smart labels, etc
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SDA - Building Windows images
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SDA - Managing the driver feed
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SDA - Creating pre- and post- install tasks
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SDA - Creating custom KBEs and PXE booting
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SDA - Deploying Windows images en masse (i.e. entire classrooms, labs)
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