Data Analysis: Interpreting results, prioritizing responses, gathering more information, communicating about data
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Creating Performance Measures, Aligning with city-wide indicators
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Aligning Department Mission, Vision, Values, Service Promise with the City's
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Conducting an RESJI (Racial Equity and Social Justice Initiative) Equity Analysis or Equitable Hiring Tool
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Change Management: Theory and practice, introducing change in the workplace, strategies for overcoming resistance to change
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Process Improvement: Identifying projects, assembling a team, how to Implement
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Advancing Equitable Workforce Strategies
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Creating Work Plans: Organizing, breaking down large efforts into tasks, tracking goals to completion
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Developing and Meeting S.M.A.R.T.E. Goals
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Using Scoping Tools to Prioritize Projects
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Project Management for Non-Project Managers
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Strategic and Long-range Planning
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Integrating your Budget and Work Plans
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Communicating with your Team
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Developing a Communication Plan: Operationalizing the sharing of info with internal and external constituents
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Making the Most of Engagement Teams
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Managing Conflict
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Organizational Culture: What is it? How do we improve it?
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Amazing Customer Service: Bringing the Vision to Life
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Dynamics of Effective Teams
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Supporting Emerging Leaders
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