Patient Experience Survey 2024-2025
1.
Which of the following is your primary care provider?
Dr Fournier
Dr Gauvin
Dr Papineau
Dr Shaheen
Dr Talbot-Lemaire
Mireille Fortin-Ukrainetz, NP
2.
In the past 12 months, when you see your doctor or nurse practitioner, how often do they or someone else in the office involve you as much as you want to be in decisions about your care and treatment?
Never
Rarely
Sometimes
Often
Always
Not applicable
Never
Rarely
Sometimes
Often
Always
Not applicable
3.
In the past 12 months, when you consulted an allied health provider at the Nord-Aski Family Health Team, did you feel you were sufficiently involved in the decisions regarding your healthcare? (Nurse, Mental Health Counsellor, Dietitian, Patient Navigator and First Nation Liaison)
Never
Rarely
Sometimes
Often
Always
Not Applicable
Never
Rarely
Sometimes
Often
Always
Not Applicable
4.
How would you rate the following elements?
Poor
Fair
Good
Very Good
Excellent
Experience
before
your appointment (reception, wait time in reception or exam room, etc.)
Poor
Fair
Good
Very Good
Excellent
Experience
during
your appointment (feeling respected, understood, etc.)
Poor
Fair
Good
Very Good
Excellent
Experience
after
your appointment (follow-up, lab results, etc.)
Poor
Fair
Good
Very Good
Excellent
5.
Please provide any additional comment in the box below:
6.
I always feel comfortable and welcome at Nord-Aski Family Health Team
Yes
No
7.
Overall, how would you rate your experience with our Physician Group or Family Health Team?
Very Good
Good
Fair
Poor
Very poor