2020 Caregiver Satisfaction Survey Empower Cherokee Caregiver Satisfaction Survey This survey is to be filled out by anyone who provides care to individuals who attend CDTC. This survey is designed to assist us in providing the highest quality of service in a way that is expected by our stakeholders. OK Question Title * 1. Please provide the following information (optional) Name Email Address Phone Number OK Question Title * 2. Overall how satisfied are you with the care Empower Cherokee provides for the person in your care? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied OK Question Title * 3. How likely are you to recommend this program to someone you know? Very Likely Likely Neutral Not Likely Very Unlikely OK Question Title * 4. How satisfied are you with the quality of assistance/care provided by the staff of the Empower Cherokee for the individual in your care? Very Satisfied Satsified Neutral Dissatisfied Very Dissatisfied OK Question Title * 5. How satisfied are you with the responsiveness of Empower Cherokee staff to your needs or concerns related to programming for the individual in your care? Very Satisifed Satisfied Neutral Dissatisfied Very Dissatisfied OK Question Title * 6. How satisfied are you the professionalism of Empower Cherokee staff? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied OK Question Title * 7. How satisfied are you with our ability to provide appropriate assistance to the needs of the individual in your care? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied OK Question Title * 8. How satisfied are you with the individualized care provided to people supported at Empower Cherokee? Very Satisfied Satisfied Neither satisfied or Dissatisfied Somewhat Dissatisfied Very dissatisfied OK Question Title * 9. How satisfied are you with the safety of our program for the individual in your care? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied OK Question Title * 10. How satisfied are you with Empower Cherokee's ability help the person in your care achieve their goals as they are written in the Individual Support Plan? Very Satisfied Somewhat Satisfied Neither Satisfied or Dissatisfied Somewhat Dissatisfied Very Dissatisfied OK Question Title * 11. What services does Empower Cherokee provide to your loved one? (please select all that apply) Community Access Group Eagle's Point (1229 Univeter Road) Community Access Group Main Campus (133 Univeter Road) Pre-vocational Services Main Campus Supported Employment Main Campus Community Access Individual Specialized Medical Supplies OK Question Title * 12. How satisfied are you with the timeliness in which services are delivered to the individual in your care? Very Satisfied Satisfied Neutral Disatisfied Very Dissatisfied OK Question Title * 13. I am satisfied with how often the person in my care has access to Community Activities through Empower Cherokee. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied OK Question Title * 14. Which of the following service options would you consider if they were offered? Check all that apply After Hours Services Weekend Services In Home Services 100% community based small group or 1-1 services. Customized Employment Services Other (please specify) OK Question Title * 15. What does Empower Cherokee do best for the person(s) in your care? OK Question Title * 16. What can Empower Cherokee improve upon for the person(s) in your care? OK DONE