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Dental Care Survey
1.
How did you first hear about us?
Don't Remember
Friend or Family member
Community newsletter
Radio ad
Yellow pages
Other (please specify)
2.
What made you choose us as your dental office? (Please choose all that apply)
Quality of work
Friendly Staff
Up to date Technology in the office
Location
Price
Great Service
Other (please specify)
3.
How long have you been a regular patient with us?
Less than 1 year
1-2 years
3-4 years
5-9 years
10-19 years
20+ years
4.
How often do you make dental visits?
Quarterly
Every 6 Months
Yearly
Only when I have pain
Other (please specify)
5.
How do you rate us in the following areas:
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Location of the office
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Business hours
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Friendliness of staff
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Skill of hygienist and support staff
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Skill of your dentist
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Pain control
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Cost of services
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Handling of insurance claims
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Supplying you with information about your dental care
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Your treatment options being well explained
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Supplying you with information on new technology and services we provide
Extremely Poor
Poor
Fair
Good
Excellent
N/A
6.
In which areas does our staff make you feel comfortable? (Please choose all that apply)
Convenience
Sincere concern
Service
Management of discomfort
Making you feel special
Understanding of our sterilization practices
Value
Quality
Financial arrangements
Organization
Hygiene treatment
Waiting time
Communication
Other (please specify)
7.
Would you recommend your friends and family have their dental work done with us?
Yes
No
Maybe (please specify)
8.
What is the best way to communicate with you if we get new services or have specials on the current ones? (Please choose all that apply)
Community newsletter
Email
Newspaper ad
Mail
Dentist newsletter
Sign on building
Other (please specify)
9.
Have you ever considered sedation dentistry?
Yes
No
I am not sure what that is exactly.
10.
Have you ever considered teeth whitening?
Yes
No
11.
Into what age group do you fall?
20 and under
21 to 40
41 to 60
61 and over
12.
What is something we could do to say thank you for referring others to our office? (Please choose all that apply)
Discount off dental services
Gift certificate to local restaurant
No need to do anything
Gift certificate for dental services
Gift certificate to local salon
Tickets to a sporting event
Free dental hygiene products
Other (please specify)
13.
Is there anything else we could do to improve your dental experience?
Current Progress,
0 of 13 answered