Customer Satisfaction Survey

Question Title

* 1. How likely is it that you would recommend Provo Water Company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 2. Overall, how satisfied or dissatisfied are you with Provo Water Company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. How well do our products meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 4. How would you rate the quality of the product?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 5. How would you rate the value for money of the product?

Excellent

Above average

Average

Below average

Poor

Question Title

* 6. How responsive have we been to your questions about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 7. How long have you been a customer of our company?

This is my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

Customer Satisfaction Survey

Question Title

* 1. How likely is it that you would recommend Provo Water Company to a friend or colleague?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with Provo Water Company?

Question Title

* 3. How well do our products meet your needs?

Question Title

* 4. How would you rate the quality of the product?

Question Title

* 5. How would you rate the value for money of the product?

Question Title

* 6. How responsive have we been to your questions about our services?

Question Title

* 7. How long have you been a customer of our company?

Question Title

* 8. Do you have any other feedback for Provo Water Company?