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Robeson County Animal Shelter Customer Satisfaction Survey
1.
Have you ever visited the Robeson County Animal Shelter (RCAS) before?
Yes
No
2.
Have youever adopted an animal from RCAS before?
Yes
No
3.
What was your reason for visiting RCAS today?
Just to visit the dogs/cats/small animals
See the facilities
Surrender a pet
To foster or find out about fostering a pet
To adopt or find out about adopting a pet
To donate or find out about volunteering at the RCAS
To find out about spay/neutering programs for my pet
4.
Did you receive service in a timely manner?
Yes
No
5.
Were you treated in a polite, respectful and professional manner by our staff?
Yes
No
6.
Were the staff members knowledgeable and able to answer your questions satisfactorily?
Yes
No
7.
Would you comeback to RCAS or recommend us to another person?
Yes
No
8.
Overall, how satisfied were you with our customer service?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
9.
Did the animal shelter hours meets your needs?
Yes
No
10.
Please use this space to add any additional comments, recommendations or notes that you find to be helpful:
Current Progress,
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