Dogwood Studio Memberships

Evaluation of Memberships

Thank you for purchasing a membership at Dogwood Studio. We are very grateful.

Your feedback is important to us! We would appreciate you completing the following evaluation. All responses are anonymous and it should only take a few minutes of your time. The information you provide is valuable and may be applied toward improvements to this and future services.

If you have any questions, please contact SAM at sam@dogwoodstudioyoga.com.

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* 1. Which membership did you choose?

GREEN Membership: For Learning Community On Demand Videos Only

BLUE Membership: Unlimited Live Online Classes Only

GOLD Membership: For Learning Community Unlimited On Demand Videos and Live Online Classes

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* 2. Why did you choose to join our membership? (Choose all that apply.)

Cost per class

Wanted to take more classes

Flexibility the membership offered

Wanted to view On Demand videos when I want

Curious

Other (please specify)

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* 3. How was the sign-up process?

I was able to sign-up on my own and it was very easy

I was able to sign-up on my own but it took a long time

I could not sign-up on my own

I did not want to sign up on my own, but it was easy to ask for help

I could not figure out how to ask for help in signing up

Other (please specify)

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* 4. For the next several questions, you may skip if not applicable to your membership.
If you have a membership with On Demand Learning Community videos:
What do you think about the variety of classes offered?

There are too many different options of classes so that I don't know how to select one

There are a good variety of classes

There could be more different types of classes

Other (please specify)

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* 5. If you have a membership with On Demand Learning Community videos:
How easy was it to find the class you wanted to take?

I found it very easy to find a class I liked.

I had to search for a class but found what I was looking for.

I couldn't find a class that met my needs.

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* 6. If you have a membership with On Demand Learning Community videos:
Have you tried a new class?

Yes

If so, would you take it again?

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* 7. If you have a membership that includes unlimited live, online classes:
How easy is it for you to use? Select from the drop down.

Why did you rate it this way?

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* 8. Were you aware that the Blue or Gold membership gives you free access to special online events like workshops?

Yes

Yes, it is the reason I selected the membership

I am now!

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* 9. Do you know what Class Replay is?
It is an option where you can request a video of a class from the same week, good for 2 days.
Ideal for those who want an occasional video or can’t make a class occasionally.

Yes, and I plan to or already have used it

Yes, but I have questions about it

No, never heard of it

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* 10. Does the membership meet your expectations?

I am very happy with it. It exceeds my expectations.

It is a good membership. It meets my expectations.

It is not useful. It does not meet my expectations.

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* 11. What is the best feature of the membership?

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* 12. Would you recommend a membership at Dogwood studios?
Slide the scale to your answer. The corresponding number will appear in the box.

Definitely not

Probably, but not sure

Definitely yes!

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 13. How long do you expect to keep your membership?

One month or less

Two to six months

One year

As long as it is available

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* 14. Do you know how to cancel your membership?

Yes

Why would I want to cancel

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* 1. Which membership did you choose?

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* 2. Why did you choose to join our membership? (Choose all that apply.)

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* 3. How was the sign-up process?

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* 4. For the next several questions, you may skip if not applicable to your membership.If you have a membership with On Demand Learning Community videos:What do you think about the variety of classes offered?

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* 5. If you have a membership with On Demand Learning Community videos:How easy was it to find the class you wanted to take?

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* 6. If you have a membership with On Demand Learning Community videos:Have you tried a new class?

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* 7. If you have a membership that includes unlimited live, online classes:How easy is it for you to use? Select from the drop down.

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* 8. Were you aware that the Blue or Gold membership gives you free access to special online events like workshops?

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* 9. Do you know what Class Replay is? It is an option where you can request a video of a class from the same week, good for 2 days.Ideal for those who want an occasional video or can’t make a class occasionally.

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* 10. Does the membership meet your expectations?

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* 11. What is the best feature of the membership?

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* 12. Would you recommend a membership at Dogwood studios? Slide the scale to your answer. The corresponding number will appear in the box.

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* 13. How long do you expect to keep your membership?

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* 14. Do you know how to cancel your membership?

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* 15. Is there anything we could do to improve the membership? Any other questions or comments about the memberships?

* 4. For the next several questions, you may skip if not applicable to your membership.
If you have a membership with On Demand Learning Community videos:
What do you think about the variety of classes offered?

* 5. If you have a membership with On Demand Learning Community videos:
How easy was it to find the class you wanted to take?

* 6. If you have a membership with On Demand Learning Community videos:
Have you tried a new class?

* 7. If you have a membership that includes unlimited live, online classes:
How easy is it for you to use? Select from the drop down.

* 9. Do you know what Class Replay is?
It is an option where you can request a video of a class from the same week, good for 2 days.
Ideal for those who want an occasional video or can’t make a class occasionally.

* 12. Would you recommend a membership at Dogwood studios?
Slide the scale to your answer. The corresponding number will appear in the box.