Duxbury Senior Center Annual Survey-3/2021

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* 1. Are you a Duxbury resident?

Yes

If no, what town do you live in?

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* 2. How often do you participate in Senior Center programming? Please check one.

Once a week

2-3 times a week

Once a month

A few times a month

Less than once a month

Special events only

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* 3. How long have you been active with Senior Center services? Please check one.

0 to 3 years

3 to 5 years

5 to 10 years

10 plus years

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* 4. The first goal of our long range plan is to be a welcoming place for all. What is your first impression of the Senior Center? Please select one.

Warmly welcomed and received adequate information

Welcomed and received partial information needed

Was ignored and didn't receive information I was looking for

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* 5. Since moving to mostly a remote format, please rate your current impression of the following:

	Poor	Fair	Good	Very Good	Excellent	N/A
Phone calls returned promptly	Phone calls returned promptly Poor	Phone calls returned promptly Fair	Phone calls returned promptly Good	Phone calls returned promptly Very Good	Phone calls returned promptly Excellent	Phone calls returned promptly N/A
Emails returned promptly	Emails returned promptly Poor	Emails returned promptly Fair	Emails returned promptly Good	Emails returned promptly Very Good	Emails returned promptly Excellent	Emails returned promptly N/A
Staff is well informed	Staff is well informed Poor	Staff is well informed Fair	Staff is well informed Good	Staff is well informed Very Good	Staff is well informed Excellent	Staff is well informed N/A
Staff is courteous and professional	Staff is courteous and professional Poor	Staff is courteous and professional Fair	Staff is courteous and professional Good	Staff is courteous and professional Very Good	Staff is courteous and professional Excellent	Staff is courteous and professional N/A

Please add additional comments

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* 6. How would you rate the ease of use for the following:

	Poor	Fair	Good	Very Good	Excellent	N/A
On-line registration process	On-line registration process Poor	On-line registration process Fair	On-line registration process Good	On-line registration process Very Good	On-line registration process Excellent	On-line registration process N/A
On-line payment process	On-line payment process Poor	On-line payment process Fair	On-line payment process Good	On-line payment process Very Good	On-line payment process Excellent	On-line payment process N/A
Use of Zoom	Use of Zoom Poor	Use of Zoom Fair	Use of Zoom Good	Use of Zoom Very Good	Use of Zoom Excellent	Use of Zoom N/A

Please add additional comments:

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* 7. How would you rate each of the following on a 1-5 basis (5 being excellent). Helpfulness of the staff

	1	2	3	4	5	N/A
Director	Director 1	Director 2	Director 3	Director 4	Director 5	Director N/A
Transportation	Transportation 1	Transportation 2	Transportation 3	Transportation 4	Transportation 5	Transportation N/A
Programming	Programming 1	Programming 2	Programming 3	Programming 4	Programming 5	Programming N/A
Food Service	Food Service 1	Food Service 2	Food Service 3	Food Service 4	Food Service 5	Food Service N/A
Community Service	Community Service 1	Community Service 2	Community Service 3	Community Service 4	Community Service 5	Community Service N/A
Home Delivered Meals	Home Delivered Meals 1	Home Delivered Meals 2	Home Delivered Meals 3	Home Delivered Meals 4	Home Delivered Meals 5	Home Delivered Meals N/A
Social Day Program	Social Day Program 1	Social Day Program 2	Social Day Program 3	Social Day Program 4	Social Day Program 5	Social Day Program N/A
Volunteer Services	Volunteer Services 1	Volunteer Services 2	Volunteer Services 3	Volunteer Services 4	Volunteer Services 5	Volunteer Services N/A

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* 8. How would you rate each of the following services on a 1-5 basis (5 being excellent).

	Poor	Fair	Good	Very Good	Excellent	N/A
Fitness Programs	Fitness Programs Poor	Fitness Programs Fair	Fitness Programs Good	Fitness Programs Very Good	Fitness Programs Excellent	Fitness Programs N/A
Medical Transportation Services	Medical Transportation Services Poor	Medical Transportation Services Fair	Medical Transportation Services Good	Medical Transportation Services Very Good	Medical Transportation Services Excellent	Medical Transportation Services N/A
Daily Transportation Services	Daily Transportation Services Poor	Daily Transportation Services Fair	Daily Transportation Services Good	Daily Transportation Services Very Good	Daily Transportation Services Excellent	Daily Transportation Services N/A
Community Services Information and Referral	Community Services Information and Referral Poor	Community Services Information and Referral Fair	Community Services Information and Referral Good	Community Services Information and Referral Very Good	Community Services Information and Referral Excellent	Community Services Information and Referral N/A
Community Services Senior and Caregiver Assistance (finance, home care, housing, etc.)	Community Services Senior and Caregiver Assistance (finance, home care, housing, etc.) Poor	Community Services Senior and Caregiver Assistance (finance, home care, housing, etc.) Fair	Community Services Senior and Caregiver Assistance (finance, home care, housing, etc.) Good	Community Services Senior and Caregiver Assistance (finance, home care, housing, etc.) Very Good	Community Services Senior and Caregiver Assistance (finance, home care, housing, etc.) Excellent	Community Services Senior and Caregiver Assistance (finance, home care, housing, etc.) N/A
Community Service Wellness calls	Community Service Wellness calls Poor	Community Service Wellness calls Fair	Community Service Wellness calls Good	Community Service Wellness calls Very Good	Community Service Wellness calls Excellent	Community Service Wellness calls N/A
SHINE	SHINE Poor	SHINE Fair	SHINE Good	SHINE Very Good	SHINE Excellent	SHINE N/A
Flu Clinic	Flu Clinic Poor	Flu Clinic Fair	Flu Clinic Good	Flu Clinic Very Good	Flu Clinic Excellent	Flu Clinic N/A
Podiatry, Dentist and other Fee-Based Health Services	Podiatry, Dentist and other Fee-Based Health Services Poor	Podiatry, Dentist and other Fee-Based Health Services Fair	Podiatry, Dentist and other Fee-Based Health Services Good	Podiatry, Dentist and other Fee-Based Health Services Very Good	Podiatry, Dentist and other Fee-Based Health Services Excellent	Podiatry, Dentist and other Fee-Based Health Services N/A
Professional Services (Legal and Financial)	Professional Services (Legal and Financial) Poor	Professional Services (Legal and Financial) Fair	Professional Services (Legal and Financial) Good	Professional Services (Legal and Financial) Very Good	Professional Services (Legal and Financial) Excellent	Professional Services (Legal and Financial) N/A
Volunteer Orientation	Volunteer Orientation Poor	Volunteer Orientation Fair	Volunteer Orientation Good	Volunteer Orientation Very Good	Volunteer Orientation Excellent	Volunteer Orientation N/A
Volunteer Opportunities	Volunteer Opportunities Poor	Volunteer Opportunities Fair	Volunteer Opportunities Good	Volunteer Opportunities Very Good	Volunteer Opportunities Excellent	Volunteer Opportunities N/A
Educational Programs	Educational Programs Poor	Educational Programs Fair	Educational Programs Good	Educational Programs Very Good	Educational Programs Excellent	Educational Programs N/A
Recreational Activities	Recreational Activities Poor	Recreational Activities Fair	Recreational Activities Good	Recreational Activities Very Good	Recreational Activities Excellent	Recreational Activities N/A
Consumer Education	Consumer Education Poor	Consumer Education Fair	Consumer Education Good	Consumer Education Very Good	Consumer Education Excellent	Consumer Education N/A
Newsletter	Newsletter Poor	Newsletter Fair	Newsletter Good	Newsletter Very Good	Newsletter Excellent	Newsletter N/A
Website	Website Poor	Website Fair	Website Good	Website Very Good	Website Excellent	Website N/A

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* 9. Which programs or events do you use or attend during the year. (Please check as many as apply).

Social Day Program (in person)

Peapod Program (in person)

Grab and Go Lunches

Grab and Go Dinners

Fitness Classes

Book Club and Author Events

Lifelong Learning Classes

UCLA Memory Program

Bingo

Armchair Travel

LGBT Programs

Computer Education/Zoom school

Genealogy Research (ROOTS)

Memoir Writing

Art Lessons

Senior Safety Program with DA Cruz and Sheriff MacDonald (on Public Access TV)

Programming on Public Access TV

Other (please specify)

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* 10. What other activities would you participate in, if they were offered?

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* 11. Are you a COA Volunteer?

Yes

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* 12. Would you like to learn more about volunteering opportunties at the Center?

Yes

Contact Information

Duxbury Senior Center Annual Survey-3/2021