Pulse Survey: AUSTRAC's website enhancements

On 27 June, we launched our enhanced AUSTRAC website. We have created a quick and easy 5-minute survey to gather your insights and suggestions about the enhanced website. Whether it’s about the design, navigation or the overall browsing experience, your feedback will play a crucial role in helping us to make continuous improvements and better serve your needs.

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* 1. How do you classify yourself? (Select the most applicable answer)

Regulated entity

Journalist

Member of the public

Government official

Other (please specify)

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* 2. How often do you visit the AUSTRAC website? (Excluding your visit to access this survey)

First-time visitor

Daily

Weekly

Monthly

Once or twice a year

Never

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* 3. What do you use the AUSTRAC website for? (Tick all that apply)

To find the latest news and updates about AUSTRAC

To find information about my obligations

To find information about industry guidance and compliance resources

To find information about enforcement actions

To find information about my legal obligations relating to combating money laundering and terrorism financing

To use my AUSTRAC Online account

Other (please specify)

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* 4. How do you normally find information using the AUSTRAC website? (Tick all that apply)

I use the menus

I use the websites search function

I use the guidance by industry section on the homepage

I use the latest news or updates section on the homepage

I use Google to find specific information and keywords

Other (please specify)

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* 5. Since the launch of the updated AUSTRAC website in June, how would you rate your experience navigating the website to find the information you need?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

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* 6. Since the launch of the updated AUSTRAC website in June, how would you rate your satisfaction with the website’s ability to present information in a way that you can understand?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 7. Since the launch of the updated AUSTRAC website in June, how would you rate your satisfaction with the website’s ability to provide you with relevant information?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 8. What are the specific sections or features of the recently updated website you find most valuable? (Tick all that apply)

Easy access to log into AUSTRAC Online from the website's header and footer

Access to Latest news and updates section on the homepage

Access to frequently visited links on the homepage

Access to key updates and messages on the homepage

The new ‘Guidance by industry’ section on the homepage

The new industry specific pages providing tailored information for each industry

The simplified menu structure to find information

The inclusion of ‘News and media’ on the main menu

The inclusion of ‘Partners’ on the main menu

The improved search features

The improved filtering options

Other (please specify)

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* 9. Are there any additional features, functionality or improvements you would like to see on our website in the future?

Yes

If yes, please specify

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* 10. Is there anything else you would like to share about your experience with the website?

Yes

If yes, please specify