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* 1. Was I friendly and courteous? (5 stars being the best)

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* 2. Was I professional and knowledgeable? (5 stars being the best)

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* 3. How would you rate my response time and communication? (5 stars being the best)

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* 4. If I scored less than a 5 on any question, what could I have done to earn a 5?

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* 5. Loan number or last name of the borrower of the file we worked on together.

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* 6. What is the name of the person you are giving this survey for?