External Customer Service Survey
1.
Is your company a local vendor?
Yes
No
2.
How long have you been doing business with Lee County?
1 - 5 years
6 - 10 years
11 - 15 years
16 - 20 years
3.
What service or trade does your company provide?
4.
The procurement process is open, fair, and equitable?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
5.
Procurement staff provides excellent customer service?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
The procurement processes and solicitation requirements are clearly communicated?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
7.
Post contract award, the County Department/Divisions provide excellent contract administration?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
Considering your complete experience with us, would you recommend us to other businesses?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
Do you have any comments or suggestions on how we can improve or specific training we can provide?