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DPS Customer Feedback on Teleworking
1.
DPS Customer Feedback on Teleworking
Survey to help DPS evaluate the customer service provided through teleworking.
*
1.
My overall experience with the DPS telework program is positive.
(Required.)
Strongly Disagree
1 star
2 stars
3 stars
4 stars
Strongly Agree
5 stars
*
2.
DPS staff are available/accessible while working remotely.
(Required.)
Strongly Disagree
1 star
2 stars
3 stars
4 stars
Strongly Agree
5 stars
*
3.
Overall DPS’ responsiveness is timely and effective.
(Required.)
Strongly Disagree
1 star
2 stars
3 stars
4 stars
Strongly Agree
5 stars
*
4.
Virtual meetings are as effective as in-person meetings.
(Required.)
Strongly Disagree
1 star
2 stars
3 stars
4 stars
Strongly Agree
5 stars
*
5.
Permit issuance and licensing is not impacted by telework.
(Required.)
Strongly Disagree
1 star
2 stars
3 stars
4 stars
Strongly Agree
5 stars
*
6.
Access to information; archived plans, documents, etc. was not impacted by telework.
(Required.)
Strongly Disagree
1 star
2 stars
3 stars
4 stars
Strongly Agree
5 stars
*
7.
Virtual inspections are as effective as in-person inspections.
(Required.)
Strongly Disagree
1 star
2 stars
3 stars
4 stars
Strongly Agree
5 stars
*
8.
Walk-Thru services (small residential projects like decks, sheds) has not been effected.
(Required.)
Strongly Disagree
1 star
2 stars
3 stars
4 stars
Strongly Agree
5 stars
9.
Comments
10.
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