Please tell us about your recent experience by rating us on the following items:

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* 1. If you spoke with the surgery center by phone, how would you rate the helpfulness of the person you spoke with?

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* 2. Appropriateness and accuracy of the information given during the pre-op call, including arrival time, directions, and preparation for the surgery.

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* 3. Registration process on the day of surgery, including helpfulness of the front desk staff.

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* 4. Total time in the facility - was it within the time frame that you were given?

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* 5. Professionalism and courtesy of the center staff and anesthesia provider.

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* 6. Cleanliness of the center and the comfort level of the patient/caregiver.

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* 7. How well were your questions and concerns addressed on the day of surgery?

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* 8. Quality of discharge teaching and post-op instructions.

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* 9. How would you rate your overall experience?

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* 10. What is the likelihood that you would recommend the center to others?

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* 11. We appreciate any additional feedback on services provided by our staff. If one of our team members made an impression, please share:

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* 12. Patient's Surgeon (Optional):

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* 13. Patient Contact Information (Optional):

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* 14. Date(s) of Service (Optional):

 
 100% of survey complete.

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