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Car crash self-help guide

The 'Car crash self-help guide' was introduced as an online resource by Legal Aid WA in 2018.

Please help us improve this resource by giving feedback about how you used the guide.

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* 1. How did you find out about the car crash guide?

From someone at Legal Aid WA

Through the Legal Aid WA website

From someone at another service or agency (not Legal Aid WA)

From a friend or family member

Through an internet search

Other (please specify)

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* 2. Why did you use the car crash guide?

I was in a car crash and didn't know where to start

I want to make a claim against my insurance policy

I want to make a claim against the other driver

The other driver (or insurer) is trying to get me to pay for the damage

Someone has started a court case against me

Other (please specify)

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* 3. How much did the guide help you?

Not at all

A little

Somewhat

A lot

Not applicable

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* 4. Which parts of the guide did you look at or use? Choose all that are relevant.

Get help

Insurance

At the scene

Who's to blame

I'm not insured

I'm insured

Going to court

After court

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* 5. What things in the guide were the most useful?

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* 6. What things in the guide were the least useful?

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* 7. What is missing or should have been in the guide?

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* 8. Where do you live in?

Perth metropolitan area

Peel region

Kimberley region

Pilbara region

Midwest and Gascoyne region

Goldfields Region

Southwest Region

Great Southern

Other (please specify)