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Ken's Repair Customer Satisfaction Survey

Thank you for choosing Ken's Repair Service for your appliance repair needs! We appreciate the opportunity you've given us and are happy that we were able to take care of your repairs! If youd be willing to leave feedback on your repair it is always appreciated!

*1.What is your Invoice number? (this is just so we can confirm customer validity)(Required.)

2.What Appliance did we service? (Brand and type please!)

3.Who was your Service Technician?

4.How would you rate the overall customer service of your technician?

Very low quality

Low quality

Neither high nor low quality

High quality

Very high quality

5.How would you rate the knowledgabillity of your technician? (This helps our training strategies and may prompt retraining on certain subjects)

Below expectations

Met expectations

Exceeded expectations

6.How professional would you say your technician was?

Not at all professional

Not so professional

Somewhat professional

Very professional

Extremely professional

7.How Satisfied were you with the overall Ken's Repair experience?

Very dissatisfied

Dissatisfied

Neither satisfied nor dissatisfied

Satisfied

Very satisfied

8.How Likely are you to call Ken's Repair back for another repair?

Very unlikely

Unlikely

Somewhat unlikely

Neither likely nor unlikely

Somewhat likely

Likely

Very likely

9.How Likely are you to reccomend Ken's Repair to your friends and family?

Very unlikely

Unlikely

Somewhat unlikely

Neither likely nor unlikely

Somewhat likely

Likely

Very likely

10.Thank you for participating in our satisfaction survey! We appreciate any and all responses we receive and thank you for helping us improve our team! If you have any other comments or questions down below and we thank you for your time!

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