Employer Feedback Form

Smart Commute London

The City of London has launched Smart Commute London, London’s first Transportation Management Association, to support commuters in London.

A Transportation Management Association is an organization that provides commuter services and programs for employees. It is generally a public-private arrangement, consisting of area employers working with local government support.

Smart Commute London will support employers and their employees by helping more Londoners choose cheaper, less stressful, and greener commuting options to and from their workplace. Smart Commute London is a key part of London’s Climate Emergency Action Plan and the developing Mobility Master Plan.

In early 2020, the City collected feedback from both employers and employees across London. The City is now re-engaging London employers because the COVID-19 pandemic has changed how and where many Londoners work. This feedback form is an updated opportunity for employers to share their current needs and interest in joining Smart Commute London.

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* 1. What is the name of your company or organization? Answering this question is optional.

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* 2. Do you currently offer any of these programs to your employees to encourage them to drive alone less often? [Select all that apply]

Information and maps (e.g., bus routes & bike routes to workplace)

Safe and secure bicycle parking

Shared bicycle(s) for work-related trips

Shared vehicle(s) for work-related trips

Flexible work hours or telecommuting

Transit fare provided for local work-related trips

Taxi/Uber fare provided for local work-related trips

Incentives for employees to carpool (e.g., preferred parking spot near entrance)

Priority carpool parking

Incentives for employees to take transit or paratransit (e.g., discounted bus pass)

Incentives for employees to walk, bike or use a personal mobility device (e.g., e-scooter, e-bike)

Lockers/showers at work

Carpool matching service

Employer-organized vanpool/shuttle

Lunch and Learn style workshops for employees

Prizes and rewards for employees who choose a sustainable commute option

No programs offered

Emergency Ride Home for employees who carpool, take transit, walk or cycle
(If employee has an unforeseen emergency on a day they used one of these options, they can request reimbursement)

Other (please specify)

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* 3. How many employees do you have working in London?

0-10

11-25

26-50

51-100

101 - 250

251-500

501+

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* 4. Approximately what percentage of your employees live outside London?

0%-20% (almost all employees live in London)

21-40%

41-60%

61-80%

81-100% (almost all employees commute into London from surrounding communities)

I don’t know

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* 5. Over the next 2-3 years, what percentage of your employee workforce will work exclusively from home (i.e., almost all the time)?

0%-20% (almost all employees will work on site)

21-40%

41-60%

61-80%

81-100% (almost all employees will work from home)

I don’t know

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* 6. Over the next 2-3 years, what percentage of your employee workforce will work a hybrid schedule (working from both at home and from the office roughly the same amount of time)?

0%-20% (almost no employees will work a hybrid schedule)

21-40%

41-60%

61-80%

81-100% (almost all employees will work a hybrid schedule)

I don’t know

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* 7. Have you heard employees raise challenges about getting to and from work with company leadership?

Yes – frequently

Yes- infrequently

No – never

Other (please specify)

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* 8. Given what employees are saying, what are your priorities? (Select all that apply)

Solving parking problems

Reducing costs for parking and associated costs (e.g., snow clearing)

Assisting with employee retention

Assisting with employee health

Reducing impact on the environment

Other (please specify)

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* 9. Do you have any comments or concerns about how employees get to and from work?

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* 10. Would you be interested in opportunities to provide any of the following commuter options to your employees over the next 1-2 years?

Other (please specify)

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* 11. Would you like to learn more about commuter options and Smart Commute London? If so, please share what email address we should use to contact you.

	Already do	Planning to do	Interested in	Not interested in
Information and maps (e.g., bus routes & bike routes to workplace)	Information and maps (e.g., bus routes & bike routes to workplace) Already do	Information and maps (e.g., bus routes & bike routes to workplace) Planning to do	Information and maps (e.g., bus routes & bike routes to workplace) Interested in	Information and maps (e.g., bus routes & bike routes to workplace) Not interested in
Safe and secure bicycle parking	Safe and secure bicycle parking Already do	Safe and secure bicycle parking Planning to do	Safe and secure bicycle parking Interested in	Safe and secure bicycle parking Not interested in
Shared bicycle(s) for work-related trips	Shared bicycle(s) for work-related trips Already do	Shared bicycle(s) for work-related trips Planning to do	Shared bicycle(s) for work-related trips Interested in	Shared bicycle(s) for work-related trips Not interested in
Shared vehicle(s) for work-related trips	Shared vehicle(s) for work-related trips Already do	Shared vehicle(s) for work-related trips Planning to do	Shared vehicle(s) for work-related trips Interested in	Shared vehicle(s) for work-related trips Not interested in
Flexible work hours or telecommuting	Flexible work hours or telecommuting Already do	Flexible work hours or telecommuting Planning to do	Flexible work hours or telecommuting Interested in	Flexible work hours or telecommuting Not interested in
Transit fare provided for local work-related trips	Transit fare provided for local work-related trips Already do	Transit fare provided for local work-related trips Planning to do	Transit fare provided for local work-related trips Interested in	Transit fare provided for local work-related trips Not interested in
Taxi/Uber fare provided for local work-related trips	Taxi/Uber fare provided for local work-related trips Already do	Taxi/Uber fare provided for local work-related trips Planning to do	Taxi/Uber fare provided for local work-related trips Interested in	Taxi/Uber fare provided for local work-related trips Not interested in
Incentives for employees to carpool (e.g., preferred parking spot near entrance)	Incentives for employees to carpool (e.g., preferred parking spot near entrance) Already do	Incentives for employees to carpool (e.g., preferred parking spot near entrance) Planning to do	Incentives for employees to carpool (e.g., preferred parking spot near entrance) Interested in	Incentives for employees to carpool (e.g., preferred parking spot near entrance) Not interested in
Priority carpool parking	Priority carpool parking Already do	Priority carpool parking Planning to do	Priority carpool parking Interested in	Priority carpool parking Not interested in
Incentives for employees to take transit or paratransit (e.g., discounted bus pass)	Incentives for employees to take transit or paratransit (e.g., discounted bus pass) Already do	Incentives for employees to take transit or paratransit (e.g., discounted bus pass) Planning to do	Incentives for employees to take transit or paratransit (e.g., discounted bus pass) Interested in	Incentives for employees to take transit or paratransit (e.g., discounted bus pass) Not interested in
Incentives for employees to walk, bike or use a personal mobility device (e.g., e-scooter, e-bike)	Incentives for employees to walk, bike or use a personal mobility device (e.g., e-scooter, e-bike) Already do	Incentives for employees to walk, bike or use a personal mobility device (e.g., e-scooter, e-bike) Planning to do	Incentives for employees to walk, bike or use a personal mobility device (e.g., e-scooter, e-bike) Interested in	Incentives for employees to walk, bike or use a personal mobility device (e.g., e-scooter, e-bike) Not interested in
Lockers/showers at work	Lockers/showers at work Already do	Lockers/showers at work Planning to do	Lockers/showers at work Interested in	Lockers/showers at work Not interested in
Carpool matching service	Carpool matching service Already do	Carpool matching service Planning to do	Carpool matching service Interested in	Carpool matching service Not interested in
Employer-organized vanpool/shuttle	Employer-organized vanpool/shuttle Already do	Employer-organized vanpool/shuttle Planning to do	Employer-organized vanpool/shuttle Interested in	Employer-organized vanpool/shuttle Not interested in
Lunch and Learn style workshops for employees	Lunch and Learn style workshops for employees Already do	Lunch and Learn style workshops for employees Planning to do	Lunch and Learn style workshops for employees Interested in	Lunch and Learn style workshops for employees Not interested in
Prizes and rewards for employees who choose a sustainable commute option	Prizes and rewards for employees who choose a sustainable commute option Already do	Prizes and rewards for employees who choose a sustainable commute option Planning to do	Prizes and rewards for employees who choose a sustainable commute option Interested in	Prizes and rewards for employees who choose a sustainable commute option Not interested in
Emergency Ride Home for employees who carpool, take transit, walk or cycle (If employee has an unforeseen emergency on a day they used one of these options, they can request reimbursement)	Emergency Ride Home for employees who carpool, take transit, walk or cycle (If employee has an unforeseen emergency on a day they used one of these options, they can request reimbursement) Already do	Emergency Ride Home for employees who carpool, take transit, walk or cycle (If employee has an unforeseen emergency on a day they used one of these options, they can request reimbursement) Planning to do	Emergency Ride Home for employees who carpool, take transit, walk or cycle (If employee has an unforeseen emergency on a day they used one of these options, they can request reimbursement) Interested in	Emergency Ride Home for employees who carpool, take transit, walk or cycle (If employee has an unforeseen emergency on a day they used one of these options, they can request reimbursement) Not interested in