Customer Satisfaction Survey Template

Question Title

* 1. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. Which of the following words would you use to describe training? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

Question Title

* 4. How well do our courses meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 5. How would you rate the quality of the training?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 6. How would you rate the value for money of the training?

Excellent

Above average

Average

Below average

Poor

Question Title

* 7. How responsive have we been to your questions or concerns about required training and suppport?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 8. How long have you been studying with ITA?

This is my first time

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

Question Title

* 9. Do you have any other comments, questions, or concerns?

Question Title

* 10. Poor to Excellent - Score Us

Satisfactory

100

Customer Satisfaction Survey Template

Question Title

* 1. How likely is it that you would recommend this company to a friend or colleague?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Question Title

* 3. Which of the following words would you use to describe training? Select all that apply.

Question Title

* 4. How well do our courses meet your needs?

Question Title

* 5. How would you rate the quality of the training?

Question Title

* 6. How would you rate the value for money of the training?

Question Title

* 7. How responsive have we been to your questions or concerns about required training and suppport?

Question Title

* 8. How long have you been studying with ITA?

Question Title

* 9. Do you have any other comments, questions, or concerns?

Question Title

* 10. Poor to Excellent - Score Us

Question Title

* 11. Select Your Course Type