Delta County Airport (ESC) Passenger Survey
1.
Please provide the zip code of your residence.
2.
When traveling through ESC, what is the general purpose of your
travel?
Business
Leisure
3.
How frequently do you travel from ESC?
Once or twice per year
Every two or three months
Monthly
Weekly
Other (please specify)
4.
Which airport(s) do you typically fly out of? Please check all that apply.
ESC - Delta County Airport
CIU - Chippewa County International Airport
IMT - Iron Mountain (Ford) Airport
CMX - Houghton County Memorial Airport
GRB - Green Bay/ Austin Straubel International Airport
SAW - Marquette Sawyer Regional Airport
Other (please specify)
5.
Which two (2) following factors are the primary factors in your
decision-making when flying? Please check two choices.
Cost of flight
Flight schedule
Nonstop flights to destination
Convenience of access
Proximity to home or business
Other (please specify)
6.
How could Delta County Airport improve your passenger experience in the terminal building? Please check all that apply.
Increased hold room space at the gate
More seating areas - in the gate area - post security
More seating areas - in the lobby area - pre-security
Restroom improvements
Improved airline ticket counter area
Improved baggage claim area
Improved security processing areas and time
Additional concession option
Other (please specify)
7.
Please select your HIGHEST PRIORITY for possible Delta County Airport improvements to the terminal building. Please select one item only.
Increased hold room space at the gate
More seating areas - in the gate area - post security
More seating areas - in the lobby area - pre-security
Restroom improvements
Improved airline ticket counter area
Improved baggage claim area
Improved security processing areas and time
Additional concession option
Other (please specify)
8.
Please provide any additional comments you'd like to share regarding
potential improvements to the terminal building at Delta County Airport.