Internal Communication Audit: Part I (HR Manager Survey)

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* 2. PART 2 of our audit will include completing an inventory of the physical aspects of the communication channels at your facility. Please let us know who would be the appropriate point of contact to help us do this “virtually,” since we will not be able to visit all the sites in the next few months. We will be doing this work during the first half of June, and would need a commitment of at least two hours. A detailed questionnaire will be provided.

Full Name

Title/Function

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* 3. How long does it take to share a piece of information or news with all non-desk employees at your facility (i.e. across all shifts)?

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* 4. What are your main challenges in reaching all non-desk employees at your site?

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* 5. What kind of Corporate of Divisional information do you find most relevant for non-desk employees?

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* 6. What kind of Corporate of Divisional information do you find least relevant for non-desk employees?

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* 7. What could Corporate do differently when providing information to be shared with non-desk employees?

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* 8. This survey focuses on non-desk employees. That said, is there anything you would like to note with regard to sharing Corporate news and information with office (i.e. salaried) employees?

	Not at all effective	Somewhat effective	Effective	Highly effective	N/A
In-person: Employee meeting - small team	In-person: Employee meeting - small team Not at all effective	In-person: Employee meeting - small team Somewhat effective	In-person: Employee meeting - small team Effective	In-person: Employee meeting - small team Highly effective	In-person: Employee meeting - small team N/A
In-person: Employee meeting -- town hall	In-person: Employee meeting -- town hall Not at all effective	In-person: Employee meeting -- town hall Somewhat effective	In-person: Employee meeting -- town hall Effective	In-person: Employee meeting -- town hall Highly effective	In-person: Employee meeting -- town hall N/A
In-person: Union meetings	In-person: Union meetings Not at all effective	In-person: Union meetings Somewhat effective	In-person: Union meetings Effective	In-person: Union meetings Highly effective	In-person: Union meetings N/A
In-person: Information table, kiosk, display area, etc.	In-person: Information table, kiosk, display area, etc. Not at all effective	In-person: Information table, kiosk, display area, etc. Somewhat effective	In-person: Information table, kiosk, display area, etc. Effective	In-person: Information table, kiosk, display area, etc. Highly effective	In-person: Information table, kiosk, display area, etc. N/A
In-person: Other (please specify)	In-person: Other (please specify) Not at all effective	In-person: Other (please specify) Somewhat effective	In-person: Other (please specify) Effective	In-person: Other (please specify) Highly effective	In-person: Other (please specify) N/A
Print: Resources Magazine	Print: Resources Magazine Not at all effective	Print: Resources Magazine Somewhat effective	Print: Resources Magazine Effective	Print: Resources Magazine Highly effective	Print: Resources Magazine N/A
Print: Local newsletter	Print: Local newsletter Not at all effective	Print: Local newsletter Somewhat effective	Print: Local newsletter Effective	Print: Local newsletter Highly effective	Print: Local newsletter N/A
Print: Posters	Print: Posters Not at all effective	Print: Posters Somewhat effective	Print: Posters Effective	Print: Posters Highly effective	Print: Posters N/A
Print: Printed memo posted to board	Print: Printed memo posted to board Not at all effective	Print: Printed memo posted to board Somewhat effective	Print: Printed memo posted to board Effective	Print: Printed memo posted to board Highly effective	Print: Printed memo posted to board N/A
Print: Mailing to home	Print: Mailing to home Not at all effective	Print: Mailing to home Somewhat effective	Print: Mailing to home Effective	Print: Mailing to home Highly effective	Print: Mailing to home N/A
Print: Tent cards in break rooms	Print: Tent cards in break rooms Not at all effective	Print: Tent cards in break rooms Somewhat effective	Print: Tent cards in break rooms Effective	Print: Tent cards in break rooms Highly effective	Print: Tent cards in break rooms N/A
Print: Other (please specify)	Print: Other (please specify) Not at all effective	Print: Other (please specify) Somewhat effective	Print: Other (please specify) Effective	Print: Other (please specify) Highly effective	Print: Other (please specify) N/A
Print: Canopy Digest	Print: Canopy Digest Not at all effective	Print: Canopy Digest Somewhat effective	Print: Canopy Digest Effective	Print: Canopy Digest Highly effective	Print: Canopy Digest N/A
Electronic: Mobile device/texting	Electronic: Mobile device/texting Not at all effective	Electronic: Mobile device/texting Somewhat effective	Electronic: Mobile device/texting Effective	Electronic: Mobile device/texting Highly effective	Electronic: Mobile device/texting N/A
Electronic: Digital signs/TV screens	Electronic: Digital signs/TV screens Not at all effective	Electronic: Digital signs/TV screens Somewhat effective	Electronic: Digital signs/TV screens Effective	Electronic: Digital signs/TV screens Highly effective	Electronic: Digital signs/TV screens N/A
Electronic: As-needed stand-alone email	Electronic: As-needed stand-alone email Not at all effective	Electronic: As-needed stand-alone email Somewhat effective	Electronic: As-needed stand-alone email Effective	Electronic: As-needed stand-alone email Highly effective	Electronic: As-needed stand-alone email N/A
Electronic: Domtar Newsroom	Electronic: Domtar Newsroom Not at all effective	Electronic: Domtar Newsroom Somewhat effective	Electronic: Domtar Newsroom Effective	Electronic: Domtar Newsroom Highly effective	Electronic: Domtar Newsroom N/A
Electronic: Corporate intranet (Canopy)	Electronic: Corporate intranet (Canopy) Not at all effective	Electronic: Corporate intranet (Canopy) Somewhat effective	Electronic: Corporate intranet (Canopy) Effective	Electronic: Corporate intranet (Canopy) Highly effective	Electronic: Corporate intranet (Canopy) N/A
Electronic: Local intranet	Electronic: Local intranet Not at all effective	Electronic: Local intranet Somewhat effective	Electronic: Local intranet Effective	Electronic: Local intranet Highly effective	Electronic: Local intranet N/A
Electronic: Canopy digest email newsletter	Electronic: Canopy digest email newsletter Not at all effective	Electronic: Canopy digest email newsletter Somewhat effective	Electronic: Canopy digest email newsletter Effective	Electronic: Canopy digest email newsletter Highly effective	Electronic: Canopy digest email newsletter N/A
Electronic: Local email newsletter	Electronic: Local email newsletter Not at all effective	Electronic: Local email newsletter Somewhat effective	Electronic: Local email newsletter Effective	Electronic: Local email newsletter Highly effective	Electronic: Local email newsletter N/A
Electronic: Computer kiosks/public computers	Electronic: Computer kiosks/public computers Not at all effective	Electronic: Computer kiosks/public computers Somewhat effective	Electronic: Computer kiosks/public computers Effective	Electronic: Computer kiosks/public computers Highly effective	Electronic: Computer kiosks/public computers N/A
Electronic: Other (please specify)	Electronic: Other (please specify) Not at all effective	Electronic: Other (please specify) Somewhat effective	Electronic: Other (please specify) Effective	Electronic: Other (please specify) Highly effective	Electronic: Other (please specify) N/A

Not at all effective

Somewhat effective

Effective

Highly effective

N/A

In-person: Employee meeting - small team

In-person: Employee meeting - small team Not at all effective

In-person: Employee meeting - small team Somewhat effective

In-person: Employee meeting - small team Effective

In-person: Employee meeting - small team Highly effective

In-person: Employee meeting - small team N/A

In-person: Employee meeting -- town hall

In-person: Employee meeting -- town hall Not at all effective

In-person: Employee meeting -- town hall Somewhat effective

In-person: Employee meeting -- town hall Effective

In-person: Employee meeting -- town hall Highly effective

In-person: Employee meeting -- town hall N/A

In-person: Union meetings

In-person: Union meetings Not at all effective

In-person: Union meetings Somewhat effective

In-person: Union meetings Effective

In-person: Union meetings Highly effective

In-person: Union meetings N/A

In-person: Information table, kiosk, display area, etc.

In-person: Information table, kiosk, display area, etc. Not at all effective

In-person: Information table, kiosk, display area, etc. Somewhat effective

In-person: Information table, kiosk, display area, etc. Effective

In-person: Information table, kiosk, display area, etc. Highly effective

In-person: Information table, kiosk, display area, etc. N/A

In-person: Other (please specify)

In-person: Other (please specify) Not at all effective

In-person: Other (please specify) Somewhat effective

In-person: Other (please specify) Effective

In-person: Other (please specify) Highly effective

In-person: Other (please specify) N/A

Print: Resources Magazine

Print: Resources Magazine Not at all effective

Print: Resources Magazine Somewhat effective

Print: Resources Magazine Effective

Print: Resources Magazine Highly effective

Print: Resources Magazine N/A

Print: Local newsletter

Print: Local newsletter Not at all effective

Print: Local newsletter Somewhat effective

Print: Local newsletter Effective

Print: Local newsletter Highly effective

Print: Local newsletter N/A

Print: Posters

Print: Posters Not at all effective

Print: Posters Somewhat effective

Print: Posters Effective

Print: Posters Highly effective

Print: Posters N/A

Print: Printed memo posted to board

Print: Printed memo posted to board Not at all effective

Print: Printed memo posted to board Somewhat effective

Print: Printed memo posted to board Effective

Print: Printed memo posted to board Highly effective

Print: Printed memo posted to board N/A

Print: Mailing to home

Print: Mailing to home Not at all effective

Print: Mailing to home Somewhat effective

Print: Mailing to home Effective

Print: Mailing to home Highly effective

Print: Mailing to home N/A

Print: Tent cards in break rooms

Print: Tent cards in break rooms Not at all effective

Print: Tent cards in break rooms Somewhat effective

Print: Tent cards in break rooms Effective

Print: Tent cards in break rooms Highly effective

Print: Tent cards in break rooms N/A

Print: Other (please specify)

Print: Other (please specify) Not at all effective

Print: Other (please specify) Somewhat effective

Print: Other (please specify) Effective

Print: Other (please specify) Highly effective

Print: Other (please specify) N/A

Print: Canopy Digest

Print: Canopy Digest Not at all effective

Print: Canopy Digest Somewhat effective

Print: Canopy Digest Effective

Print: Canopy Digest Highly effective

Print: Canopy Digest N/A

Electronic: Mobile device/texting

Electronic: Mobile device/texting Not at all effective

Electronic: Mobile device/texting Somewhat effective

Electronic: Mobile device/texting Effective

Electronic: Mobile device/texting Highly effective

Electronic: Mobile device/texting N/A

Electronic: Digital signs/TV screens

Electronic: Digital signs/TV screens Not at all effective

Electronic: Digital signs/TV screens Somewhat effective

Electronic: Digital signs/TV screens Effective

Electronic: Digital signs/TV screens Highly effective

Electronic: Digital signs/TV screens N/A

Electronic: As-needed stand-alone email

Electronic: As-needed stand-alone email Not at all effective

Electronic: As-needed stand-alone email Somewhat effective

Electronic: As-needed stand-alone email Effective

Electronic: As-needed stand-alone email Highly effective

Electronic: As-needed stand-alone email N/A

Electronic: Domtar Newsroom

Electronic: Domtar Newsroom Not at all effective

Electronic: Domtar Newsroom Somewhat effective

Electronic: Domtar Newsroom Effective

Electronic: Domtar Newsroom Highly effective

Electronic: Domtar Newsroom N/A

Electronic: Corporate intranet (Canopy)

Electronic: Corporate intranet (Canopy) Not at all effective

Electronic: Corporate intranet (Canopy) Somewhat effective

Electronic: Corporate intranet (Canopy) Effective

Electronic: Corporate intranet (Canopy) Highly effective

Electronic: Corporate intranet (Canopy) N/A

Electronic: Local intranet

Electronic: Local intranet Not at all effective

Electronic: Local intranet Somewhat effective

Electronic: Local intranet Effective

Electronic: Local intranet Highly effective

Electronic: Local intranet N/A

Electronic: Canopy digest email newsletter

Electronic: Canopy digest email newsletter Not at all effective

Electronic: Canopy digest email newsletter Somewhat effective

Electronic: Canopy digest email newsletter Effective

Electronic: Canopy digest email newsletter Highly effective

Electronic: Canopy digest email newsletter N/A

Electronic: Local email newsletter

Electronic: Local email newsletter Not at all effective

Electronic: Local email newsletter Somewhat effective

Electronic: Local email newsletter Effective

Electronic: Local email newsletter Highly effective

Electronic: Local email newsletter N/A

Electronic: Computer kiosks/public computers

Electronic: Computer kiosks/public computers Not at all effective

Electronic: Computer kiosks/public computers Somewhat effective

Electronic: Computer kiosks/public computers Effective

Electronic: Computer kiosks/public computers Highly effective

Electronic: Computer kiosks/public computers N/A

Electronic: Other (please specify)

Electronic: Other (please specify) Not at all effective

Electronic: Other (please specify) Somewhat effective

Electronic: Other (please specify) Effective

Electronic: Other (please specify) Highly effective

Electronic: Other (please specify) N/A

Internal Communication Audit: Part I (HR Manager Survey)

Please submit responses by Monday, June 4

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* 1. Please provide your name, location and role

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* 3. How long does it take to share a piece of information or news with all non-desk employees at your facility (i.e. across all shifts)?

Question Title

* 4. What are your main challenges in reaching all non-desk employees at your site?

Question Title

* 5. What kind of Corporate of Divisional information do you find most relevant for non-desk employees?

Question Title

* 6. What kind of Corporate of Divisional information do you find least relevant for non-desk employees?

Question Title

* 7. What could Corporate do differently when providing information to be shared with non-desk employees?

Question Title

* 8. This survey focuses on non-desk employees. That said, is there anything you would like to note with regard to sharing Corporate news and information with office (i.e. salaried) employees?

Question Title

* 9. Based on your current use of the following communication channels, please rate their effectiveness in reaching non-desk employees at your facility with Corporate and Divisional news.