Cascadia Health Client Survey
Thank you for taking the time to complete this survey. Your feedback is important to us. Please review each statement and select the answer that best describes your response.
OK
1.
Race (choose one):
Alaska Indian or Alaska Native
American Indian
Asian
Black or African American
White
Native Hawaiian or Pacific Islander
Two or more races
Prefer not to identify
Self-Identify:
2.
Ethnicity (choose one):
Puerto Rican
Mexican
Cuban
Hispanic
Latino or Latina or Latinx
Not of Hispanic or Latino or Latina or Latinx Origin
Unknown
Self-Identify:
3.
Location (choose one):
Community
Clackamas
Garlington
Woodland Park
Plaza
4.
What kind of services are you receiving? Choose all that apply:
Mental Health
Addiction Treatment
Primary Care
Housing
Support
Urgent Walk-In
5.
If you travel to a Cascadia location, is it easy for you to get to? Choose one:
Yes
No
6.
If you travel to a Cascadia location for services, are the service hours meeting your needs? Choose one:
Yes
No
7.
If Cascadia’s current hours and days of operation do not meet your needs, what days and times would work better for you? For example: Saturday evenings, 5:00-8:00 p.m.
Please write in some options:
8.
How do you get to your appointment? Choose all that apply:
Drive self
Bus/MAX
Medical Transportation Service
Ride from family/friend
Uber/Lyft/Taxi
Staff come to you
Walk
9.
In the last year has Cascadia given you a bus/MAX ticket so you could attend an appointment? Choose one:
Yes
No
10.
If you have called or emailed your Cascadia doctor or counselor, how many days did you wait before receiving a response? Circle the best answer:
Same day
1-2 days
3-4 days
5 or more days
11.
After calling or emailing for an appointment, in how many days are you given an appointment? Circle the best answer:
Same day
1-2 day
3-4 days
5 or more days
12.
Please answer the following questions by choosing the ranking that best meets your selection:
Strongly Disagree
Disagree
Agree
Strongly Agree
I found it easy to access or enter into services at Cascadia.
Strongly Disagree
Disagree
Agree
Strongly Agree
I feel that I am treated with respect by Cascadia staff.
Strongly Disagree
Disagree
Agree
Strongly Agree
I feel the waiting rooms are welcoming and friendly.
Strongly Disagree
Disagree
Agree
Strongly Agree
I feel that Cascadia is responsive to my cultural needs.
Strongly Disagree
Disagree
Agree
Strongly Agree
I feel that Cascadia is helping me with making progress towards my treatment goals/needs.
Strongly Disagree
Disagree
Agree
Strongly Agree
If I have a concern about my treatment or how I am being treated, I know where to go in Cascadia to address my concerns.
Strongly Disagree
Disagree
Agree
Strongly Agree
I would recommend Cascadia services to others
Strongly Disagree
Disagree
Agree
Strongly Agree
13.
Do you have any other feedback you would like to give Cascadia?
Current Progress,
0 of 13 answered