Exit this survey Client Web Access Survey Question Title * 1. How satisfied are you with our site? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Question Title * 2. How satisfied were you with the registration process? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Please explain your answer Question Title * 3. What information do you typically view from the site? Make a Payment View Payment History Update My Profile Review Plan Details (Creditor balances, Proposal decisions etc...) Request Changes to My Upcoming Debits Submit Inquiries to Customer Service Other (please specify) Question Title * 4. Were you able to easily locate the information you needed? Yes To some extent No Please explain your answer Question Title * 5. Does the site provide you with all of the information you need to manage your account? Yes No Please explain your answer Question Title * 6. How likely are you to continue using the site to manage your account in the future? Very likely Somewhat likely Unlikely Very unlikely Please explain your answer Question Title * 7. Do you have any additional comments? Done
