Mended Reeds Client Satisfaction

2024

1.I know the mission of Mended Reeds Services?(Required.)
2.Mended Reeds has a person-centered philosophy?(Required.)
3.MRS is an advocate for me in the local community.(Required.)
4.I have access to the leadership of MRS?(Required.)
5.I know where to go at Mended Reeds or with whom to speak if I have a complaint.(Required.)
6.My concerns at Mended Reeds have been acknowledged and managed in a professional and timely manner.(Required.)
7.Mended Reeds assesses and acknowledges diversity of clients, staff, and community members.(Required.)
8.Mended Reeds respects and incorporates my attitudes and beliefs throughout its services.(Required.)
9.Mended Reeds demonstrates understanding and respect my attitudes about sexual orientation, gender identity, and gender expression.(Required.)
10.I am comfortable disclosing spiritual beliefs, observances, and holiday preferences to Mended Reeds.(Required.)
11.MRS guards my safety in every type of emergency: medical, fire, tornado, active shooter, etc.(Required.)
12.I feel safe while at Mended Reeds and on its property.(Required.)
13.The buildings and properties are clean, safe and well-maintained.(Required.)
14.Mended Reeds provides adequate facilities (e.g., offices, parking, common areas) to meet my needs.(Required.)
15.Overall, I am satisfied with Mended Reeds buildings and properties.(Required.)
16.The organization’s services are available at times that are good to me.(Required.)
17.Mended Reeds has adequate technology, equipment, and training to assist me in meeting my goals.(Required.)
18.Mended Reeds has adequate transportation to meet my needs.(Required.)
19.Mended Reeds vehicles are safe, clean and well-maintained.(Required.)
20.Please check any of the below that serve as a barrier to meeting your needs at Mended Reeds:(Required.)
21.Additional feedback regarding the Organization and Leadership:(Required.)
22.The people who work at Mended Reeds treat me with dignity and respect.(Required.)
23.Mended Reeds staff has adequate knowledge and training to help me meet my needs.(Required.)
24.The staff is respectful of my confidentiality and privacy.(Required.)
25.Overall, I am satisfied with the services that I am receiving.(Required.)
26.I was given written information about my rights and responsibilities as a consumer/client.(Required.)
27.I was able to begin services in a reasonable timeframe.(Required.)
28.Initial intake at MRS was efficient and thorough.(Required.)
29.I help plan my services and set my own individualized goals.(Required.)
30.Mended Reeds involve my family members and loved ones appropriately in my treatment plan.(Required.)
31.I am aware of the process to transition to a different level of care.(Required.)
32.I have a tentative aftercare plan.(Required.)
33.My medication needs are addressed at Mended Reeds.(Required.)
34.I have been given adequate information about my medications.(Required.)
35.I am satisfied with the telehealth options at Mended Reeds.(Required.)
36.I was adequately trained to utilize telehealth services.(Required.)
37.I prefer sessions with my therapist to be:(Required.)
38.During Telehealth sessions, my therapist is engaged with me and our session without outside distractions.(Required.)
39.Case Management services help me meet my overall treatment goals.(Required.)
40.I believe my case manager is able to help me with my problems.(Required.)
41.Counseling services help me meet my overall treatment goals.(Required.)
42.I believe my therapist is able to help me with my problems.(Required.)
43.Medical services help me meet my overall treatment goals.(Required.)
44.I believe my medical provider is able to help me with my problems.(Required.)
45.Please provide any feedback regarding particular staff members:(Required.)
46.Please indicate which services you believe need further developed or added:(Required.)
47.Please provide any feedback for improving your services at Mended Reeds:(Required.)
48.I am a client/consumer of this program(Required.)
49.Age:(Required.)
50.Birth Sex:(Required.)
51.Gender identity:(Required.)
52.Sexual orientation:(Required.)
53.Race (select all that apply):(Required.)
54.Ethnicity(Required.)
Current Progress,
0 of 54 answered