City of Vaughan Recreation Services Comprehensive User Fee & Cost Recovery Study: Public Survey

Recreation user fees are the various charges for participating in programs and associated with using the City's recreational facilities, such as community centres, sports fields, parks and courts. These fees help support program delivery and ensure that they continue to be made available for everyone to enjoy.

The Recreation Services User Fee Policy, which was initially established in 2006, ensures the City can provide quality recreational services while maintaining financial sustainability and accessibility for all residents. The policy, which was last updated in 2016, includes a wide range of fees for various services, such as program fees, membership fees and rental fees. The policy is reviewed and updated every five years to ensure fees remain fair and reflective of current economic conditions, while also considering the city's growth, changing demographics and increased demand for recreational services.

The City of Vaughan has hired Hemson Consulting to update the User Fee Policy. This study will review and evaluate the current policy and cost recovery model to determine what works well and identify areas for improvement. The study will also look at best practices, compare Vaughan’s fees with those in similar municipalities, and gather input from the community and other stakeholders with the goal of continuing to ensure fair and sustainable fee structures while meeting the community's needs.

You are invited to participate in a brief survey to help inform the policy update. Whether you participate in rec programming or use our community centres, parks, sports fields or courts, your feedback is important to us.

Please take a moment to complete this 10- to 15-minute survey which will be available until midnight on Monday, September 9.

Please note this survey focuses specifically on recreation services and facilities only and does not cover other City services or fees.

The results of this survey will be aggregated and used to inform the recommendations and a final report to Council. Individual responses to this survey will not be published.

For any technical issues with this survey, please contact info@sierraplan.com.

As a thank you for your participation, respondents who complete the survey will be invited to enter a randomized draw for a chance to win one of five $20 Recreation Vaughan gift cards.