Insurance Focus Survey

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* 1. What are the largest burdens on your office staff? Choose all that apply.

Medical Record Request

Prior Authorization Request

Inappropriate Denials

Audits

Other (please specify)

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* 2. Are there specific insurance plans that are creating more barriers than others?

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* 3. Do you have specific staff in charge of handling these barriers that work exclusively on these issues?

Front or back-end Staff

Billing

Coder

Office Manager

Other (please specify)

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* 4. Have you had to hire additional staff in the last 2 years to keep up with various insurer requests?

Yes

No

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* 5. In your opinion, what is one thing that, if removed, would reduce the stress on your office? Please be specific in one or two sentences.

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* 6. What is your region of practice?

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* 7. What specialty do you practice?

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* 8. Please share any additional comments you may have.