Child & Youth Services Annual Survey 2022

Question Title

* 1. What is your family employment status?

Single/dual military

Dual-employed family

Single civilian or contractor

Non-working spouse

Question Title

* 2. Please check the ages of all children/youth in your household who are eligible for CYS:

Infant/Pre-Toddler (0-18 months)

Pre-Toddler/Toddler (18-36 months)

Preschool/Kindergarten (3-5 years)

School Age (1st-5th grade)

Middle School/Teen (6th-12th grade)

Question Title

* 3. How do you prefer to receive information about CYS services and programs? (check all that apply)

Briefings

CYS Parent Central Services

CYS / MWR Facebook page(s)

Flyers/handouts/posters at service locations

Garrison/MWR website

Town Hall/public forum

Other (please specify)

Question Title

* 4. Which of our programs have you used in the past year? (check all that apply)

Child Development Center-- Part-time care/Strong Beginnings

Child Development Center -- Full-time care

School Age Center

Extended care (Parents’ Night/Day Out)

Youth Center, Villaggio

Youth Sports & Fitness Program

SKIESUnlimited Instructional Classes

None

Question Title

* 5. If you have not used our programs, what is preventing you from doing so? (check all that apply)

I am unaware of what activities/programs are available

The offerings do not appeal to me

The facility is not convenient

I am not comfortable with the staff

The time does not work for me

It costs too much

COVID-19 restrictions

Not applicable, I use your programs

Other (please specify)

	Excellent	Good	Average	Poor	Unacceptable	N/A
Parent Central Services	Parent Central Services Excellent	Parent Central Services Good	Parent Central Services Average	Parent Central Services Poor	Parent Central Services Unacceptable	Parent Central Services N/A
CDC Part-Time, Ederle	CDC Part-Time, Ederle Excellent	CDC Part-Time, Ederle Good	CDC Part-Time, Ederle Average	CDC Part-Time, Ederle Poor	CDC Part-Time, Ederle Unacceptable	CDC Part-Time, Ederle N/A
CDC Part-Time, Villaggio	CDC Part-Time, Villaggio Excellent	CDC Part-Time, Villaggio Good	CDC Part-Time, Villaggio Average	CDC Part-Time, Villaggio Poor	CDC Part-Time, Villaggio Unacceptable	CDC Part-Time, Villaggio N/A
CDC Strong Beginnings	CDC Strong Beginnings Excellent	CDC Strong Beginnings Good	CDC Strong Beginnings Average	CDC Strong Beginnings Poor	CDC Strong Beginnings Unacceptable	CDC Strong Beginnings N/A
CDC Full-Time	CDC Full-Time Excellent	CDC Full-Time Good	CDC Full-Time Average	CDC Full-Time Poor	CDC Full-Time Unacceptable	CDC Full-Time N/A
School Age Center (SAC)	School Age Center (SAC) Excellent	School Age Center (SAC) Good	School Age Center (SAC) Average	School Age Center (SAC) Poor	School Age Center (SAC) Unacceptable	School Age Center (SAC) N/A
Youth Center, Villaggio	Youth Center, Villaggio Excellent	Youth Center, Villaggio Good	Youth Center, Villaggio Average	Youth Center, Villaggio Poor	Youth Center, Villaggio Unacceptable	Youth Center, Villaggio N/A
SKIESUnlimited	SKIESUnlimited Excellent	SKIESUnlimited Good	SKIESUnlimited Average	SKIESUnlimited Poor	SKIESUnlimited Unacceptable	SKIESUnlimited N/A
Youth Sports & Fitness	Youth Sports & Fitness Excellent	Youth Sports & Fitness Good	Youth Sports & Fitness Average	Youth Sports & Fitness Poor	Youth Sports & Fitness Unacceptable	Youth Sports & Fitness N/A
School Support Services	School Support Services Excellent	School Support Services Good	School Support Services Average	School Support Services Poor	School Support Services Unacceptable	School Support Services N/A
Parents' Day/Night Out	Parents' Day/Night Out Excellent	Parents' Day/Night Out Good	Parents' Day/Night Out Average	Parents' Day/Night Out Poor	Parents' Day/Night Out Unacceptable	Parents' Day/Night Out N/A
Webtrac (online enrollment, payments, reservations)	Webtrac (online enrollment, payments, reservations) Excellent	Webtrac (online enrollment, payments, reservations) Good	Webtrac (online enrollment, payments, reservations) Average	Webtrac (online enrollment, payments, reservations) Poor	Webtrac (online enrollment, payments, reservations) Unacceptable	Webtrac (online enrollment, payments, reservations) N/A
Caregiving Staff	Caregiving Staff Excellent	Caregiving Staff Good	Caregiving Staff Average	Caregiving Staff Poor	Caregiving Staff Unacceptable	Caregiving Staff N/A
Front Desk Staff	Front Desk Staff Excellent	Front Desk Staff Good	Front Desk Staff Average	Front Desk Staff Poor	Front Desk Staff Unacceptable	Front Desk Staff N/A
Management Staff	Management Staff Excellent	Management Staff Good	Management Staff Average	Management Staff Poor	Management Staff Unacceptable	Management Staff N/A
Program Choices	Program Choices Excellent	Program Choices Good	Program Choices Average	Program Choices Poor	Program Choices Unacceptable	Program Choices N/A
Program Quality	Program Quality Excellent	Program Quality Good	Program Quality Average	Program Quality Poor	Program Quality Unacceptable	Program Quality N/A
Registration Process	Registration Process Excellent	Registration Process Good	Registration Process Average	Registration Process Poor	Registration Process Unacceptable	Registration Process N/A
Facility Safety	Facility Safety Excellent	Facility Safety Good	Facility Safety Average	Facility Safety Poor	Facility Safety Unacceptable	Facility Safety N/A
Facility Appearance	Facility Appearance Excellent	Facility Appearance Good	Facility Appearance Average	Facility Appearance Poor	Facility Appearance Unacceptable	Facility Appearance N/A

Excellent

Good

Average

Poor

Unacceptable

N/A

Parent Central Services

Parent Central Services Excellent

Parent Central Services Good

Parent Central Services Average

Parent Central Services Poor

Parent Central Services Unacceptable

Parent Central Services N/A

CDC Part-Time, Ederle

CDC Part-Time, Ederle Excellent

CDC Part-Time, Ederle Good

CDC Part-Time, Ederle Average

CDC Part-Time, Ederle Poor

CDC Part-Time, Ederle Unacceptable

CDC Part-Time, Ederle N/A

CDC Part-Time, Villaggio

CDC Part-Time, Villaggio Excellent

CDC Part-Time, Villaggio Good

CDC Part-Time, Villaggio Average

CDC Part-Time, Villaggio Poor

CDC Part-Time, Villaggio Unacceptable

CDC Part-Time, Villaggio N/A

CDC Strong Beginnings

CDC Strong Beginnings Excellent

CDC Strong Beginnings Good

CDC Strong Beginnings Average

CDC Strong Beginnings Poor

CDC Strong Beginnings Unacceptable

CDC Strong Beginnings N/A

CDC Full-Time

CDC Full-Time Excellent

CDC Full-Time Good

CDC Full-Time Average

CDC Full-Time Poor

CDC Full-Time Unacceptable

CDC Full-Time N/A

School Age Center (SAC)

School Age Center (SAC) Excellent

School Age Center (SAC) Good

School Age Center (SAC) Average

School Age Center (SAC) Poor

School Age Center (SAC) Unacceptable

School Age Center (SAC) N/A

Youth Center, Villaggio

Youth Center, Villaggio Excellent

Youth Center, Villaggio Good

Youth Center, Villaggio Average

Youth Center, Villaggio Poor

Youth Center, Villaggio Unacceptable

Youth Center, Villaggio N/A

SKIESUnlimited

SKIESUnlimited Excellent

SKIESUnlimited Good

SKIESUnlimited Average

SKIESUnlimited Poor

SKIESUnlimited Unacceptable

SKIESUnlimited N/A

Youth Sports & Fitness

Youth Sports & Fitness Excellent

Youth Sports & Fitness Good

Youth Sports & Fitness Average

Youth Sports & Fitness Poor

Youth Sports & Fitness Unacceptable

Youth Sports & Fitness N/A

School Support Services

School Support Services Excellent

School Support Services Good

School Support Services Average

School Support Services Poor

School Support Services Unacceptable

School Support Services N/A

Parents' Day/Night Out

Parents' Day/Night Out Excellent

Parents' Day/Night Out Good

Parents' Day/Night Out Average

Parents' Day/Night Out Poor

Parents' Day/Night Out Unacceptable

Parents' Day/Night Out N/A

Webtrac (online enrollment, payments, reservations)

Webtrac (online enrollment, payments, reservations) Excellent

Webtrac (online enrollment, payments, reservations) Good

Webtrac (online enrollment, payments, reservations) Average

Webtrac (online enrollment, payments, reservations) Poor

Webtrac (online enrollment, payments, reservations) Unacceptable

Webtrac (online enrollment, payments, reservations) N/A

Caregiving Staff

Caregiving Staff Excellent

Caregiving Staff Good

Caregiving Staff Average

Caregiving Staff Poor

Caregiving Staff Unacceptable

Caregiving Staff N/A

Front Desk Staff

Front Desk Staff Excellent

Front Desk Staff Good

Front Desk Staff Average

Front Desk Staff Poor

Front Desk Staff Unacceptable

Front Desk Staff N/A

Management Staff

Management Staff Excellent

Management Staff Good

Management Staff Average

Management Staff Poor

Management Staff Unacceptable

Management Staff N/A

Program Choices

Program Choices Excellent

Program Choices Good

Program Choices Average

Program Choices Poor

Program Choices Unacceptable

Program Choices N/A

Program Quality

Program Quality Excellent

Program Quality Good

Program Quality Average

Program Quality Poor

Program Quality Unacceptable

Program Quality N/A

Registration Process

Registration Process Excellent

Registration Process Good

Registration Process Average

Registration Process Poor

Registration Process Unacceptable

Registration Process N/A

Facility Safety

Facility Safety Excellent

Facility Safety Good

Facility Safety Average

Facility Safety Poor

Facility Safety Unacceptable

Facility Safety N/A

Facility Appearance

Facility Appearance Excellent

Facility Appearance Good

Facility Appearance Average

Facility Appearance Poor

Facility Appearance Unacceptable

Facility Appearance N/A

Child & Youth Services Annual Survey 2022

Question Title

* 1. What is your family employment status?

Question Title

* 2. Please check the ages of all children/youth in your household who are eligible for CYS:

Question Title

* 3. How do you prefer to receive information about CYS services and programs? (check all that apply)

Question Title

* 4. Which of our programs have you used in the past year? (check all that apply)

Question Title

* 5. If you have not used our programs, what is preventing you from doing so? (check all that apply)

Question Title

* 6. How would you rate your satisfaction with the following programs and elements of CYS?