Innovative CXO Survey - Entering a Game Changing Era

Objective of the Survey

To stay competitive and ensure operational excellence, innovative enterprise leaders are investing heavily in digital transformation so they can revolutionize the way their organizations deliver value to their customers and internal end-users.

This Survey is designed with the aims to
> Explore the business and technology strategies that innovative leaders are using to insure their companies keep pace and lead through innovation
> Examine the hurdles to success, including technologies, talent, culture and various business concerns
> Understand the foundation essential to enable and drive innovation in the digital transformation journey
> Capture the voice of CXOs and other senior-level professionals to understand how they drive corporate innovation within their organizations

What’s in it for you?

Thank you for taking part in this important survey, a survey that allows you to share your perspectives on your organization’s innovation journey, and what this means for you, your teams, your company, and your customers. By completing our short online questionnaire, you’ll play an important role in our research and gain deeper insights from the study’s findings on how technology will shape the future of your organization.

This survey consists of 18 questions and should only take 5-6 minutes to complete. Be assured that all answers you provide will be kept in the strictest confidentiality. Survey results will be summarized and sent to all those who fully complete the survey.

Upon submitting your survey responses, you’ll receive an in-depth research report exploring how innovative leaders can transform the business, the workforce and the workplace. We’ll share early notification once the survey report is ready (expected in Q3 2020).

With the survey report, you’ll have throughout understanding of your responses compared to other market peers and additional industry insights that are not publicly available.
Also, respondents may be invited* to join our CXO Forum 2020 which will be held on September 24, 2020 in Hong Kong (* subject to final approval by the Organizer).

For questions or to learn more about our research program and Forum, please contact us at simon.yeung@cloudforum.hk

Question Title

* 1. Please fill in your contact information.
(Be assured that all answers you provide will be kept in the strictest confidentiality. )

Name

Company

Job Title

Phone no.

Industry

Country

Question Title

* 2. Which one of these titles most closely matches your current role?

Business Management - CEO - Chief Executive Officer

Business Management - CAO - Chief Administrative Officer

Business Management - CFO - Chief Finance Officer

Business Management - CHRO - Chief Human Resource Officer

Business Management - CMO - Chief Marketing Officer

Business Management - COO - Chief Operation Officer

Business Management - CSO - Chief Sales Officer

Technology Management - CIO - Chief Information Officer

Technology Management - CTO - Chief Technology Officer

Technology Management - CSO - Chief Security Officer

Technology Management - IT Director

Technology Management - Director of IT Infrastructure and Operations

Technology Management - Director of Information Systems

Technology Management - Information Technology Director

Other (please specify)

Question Title

* 3. How many employees in total are employed at your company?

1-50

51-200

201-500

501-2,000

2001 or more

Question Title

* 4. How many employees are there in your company's IT Department?

None (don't have an IT Department)

1-10

11-20

21-50

51-100

101 or more

Your Role in Fostering Innovation in Your Organization

Question Title

* 5. Which C-level roles are most important to leading your organization’s innovation journey? (Please choose as many as applicable)

	Very important	Somewhat important	Not important
CEO - Chief Executive Officer	CEO - Chief Executive Officer Very important	CEO - Chief Executive Officer Somewhat important	CEO - Chief Executive Officer Not important
CAO - Chief Administrative Officer	CAO - Chief Administrative Officer Very important	CAO - Chief Administrative Officer Somewhat important	CAO - Chief Administrative Officer Not important
CFO - Chief Finance Officer	CFO - Chief Finance Officer Very important	CFO - Chief Finance Officer Somewhat important	CFO - Chief Finance Officer Not important
CHRO - Chief Human Resource Officer	CHRO - Chief Human Resource Officer Very important	CHRO - Chief Human Resource Officer Somewhat important	CHRO - Chief Human Resource Officer Not important
CMO - Chief Marketing Officer	CMO - Chief Marketing Officer Very important	CMO - Chief Marketing Officer Somewhat important	CMO - Chief Marketing Officer Not important
COO - Chief Operation Officer	COO - Chief Operation Officer Very important	COO - Chief Operation Officer Somewhat important	COO - Chief Operation Officer Not important
CSO - Chief Sales Officer CIO - Chief Information Officer	CSO - Chief Sales Officer CIO - Chief Information Officer Very important	CSO - Chief Sales Officer CIO - Chief Information Officer Somewhat important	CSO - Chief Sales Officer CIO - Chief Information Officer Not important
CTO - Chief Technology Officer	CTO - Chief Technology Officer Very important	CTO - Chief Technology Officer Somewhat important	CTO - Chief Technology Officer Not important
CSO - Chief Security Officer	CSO - Chief Security Officer Very important	CSO - Chief Security Officer Somewhat important	CSO - Chief Security Officer Not important

Other (please specify)

Question Title

* 6. What is your role and responsibility in the IT budget allocation process? (Please choose as many as applicable)

Managing budgets and payments

Identifying requirements for products and services

Identifying appropriate suppliers

Price negotiation

Comparison of delivery terms

Deciding order quantities

Writing requests for bids and awarding supply contracts

Coordinating delivery with the suppliers

Product testing and quality control

No involvement

Question Title

* 7. How will your organization's budget for 2020 compare with the budget for 2019?

Increase significantly

Increase slightly

Decrease significantly

Decrease slightly

Stay the same

Question Title

* 8. What would be the main factors leading to your organization’s IT budget increase in 2020

Need to upgrade outdated infrastructure

Increased security concerns

Increased priority on IT projects

Compliance and regulation requirements

Other (please specify)

Question Title

* 9. In which area(s) will you spend your IT budget in 2020 (Please choose as many as applicable)

Artificial Intelligence (AI)

Big Data and analytics

Cloud services

Cybersecurity

Data Management / Storage

Disaster Recovery

Internet of Things (IoT)

Machine Learning (ML) and Cognitive Systems

Mobility

Social media

Other (please specify)

Digital Disruption - How It Affects Your Company

Question Title

* 10. Do you think your business is currently disrupted by the below digital technologies?

	Massively disrupted	Somewhat disrupted	Moderately disrupted	Not disrupted at all
Analytics and big data	Analytics and big data Massively disrupted	Analytics and big data Somewhat disrupted	Analytics and big data Moderately disrupted	Analytics and big data Not disrupted at all
Artificial Intelligence (AI)	Artificial Intelligence (AI) Massively disrupted	Artificial Intelligence (AI) Somewhat disrupted	Artificial Intelligence (AI) Moderately disrupted	Artificial Intelligence (AI) Not disrupted at all
Big Data and analytics	Big Data and analytics Massively disrupted	Big Data and analytics Somewhat disrupted	Big Data and analytics Moderately disrupted	Big Data and analytics Not disrupted at all
Cloud services	Cloud services Massively disrupted	Cloud services Somewhat disrupted	Cloud services Moderately disrupted	Cloud services Not disrupted at all
Cybersecurity	Cybersecurity Massively disrupted	Cybersecurity Somewhat disrupted	Cybersecurity Moderately disrupted	Cybersecurity Not disrupted at all
Data Management / Storage	Data Management / Storage Massively disrupted	Data Management / Storage Somewhat disrupted	Data Management / Storage Moderately disrupted	Data Management / Storage Not disrupted at all
Disaster Recovery	Disaster Recovery Massively disrupted	Disaster Recovery Somewhat disrupted	Disaster Recovery Moderately disrupted	Disaster Recovery Not disrupted at all
Internet of Things (IoT)	Internet of Things (IoT) Massively disrupted	Internet of Things (IoT) Somewhat disrupted	Internet of Things (IoT) Moderately disrupted	Internet of Things (IoT) Not disrupted at all
Machine Learning (ML)	Machine Learning (ML) Massively disrupted	Machine Learning (ML) Somewhat disrupted	Machine Learning (ML) Moderately disrupted	Machine Learning (ML) Not disrupted at all
Mobility	Mobility Massively disrupted	Mobility Somewhat disrupted	Mobility Moderately disrupted	Mobility Not disrupted at all
Social media	Social media Massively disrupted	Social media Somewhat disrupted	Social media Moderately disrupted	Social media Not disrupted at all

Other (please specify)

Question Title

* 11. What value you think the below technologies will bring to your organization? (Please choose as many as applicable)

	Increased efficiency	Improved customer and user experience	New business and revenue	Competitive edge over competition	No significant advantage expected
Analytics and big data	Analytics and big data Increased efficiency	Analytics and big data Improved customer and user experience	Analytics and big data New business and revenue	Analytics and big data Competitive edge over competition	Analytics and big data No significant advantage expected
Artificial Intelligence (AI)	Artificial Intelligence (AI) Increased efficiency	Artificial Intelligence (AI) Improved customer and user experience	Artificial Intelligence (AI) New business and revenue	Artificial Intelligence (AI) Competitive edge over competition	Artificial Intelligence (AI) No significant advantage expected
Big Data and analytics	Big Data and analytics Increased efficiency	Big Data and analytics Improved customer and user experience	Big Data and analytics New business and revenue	Big Data and analytics Competitive edge over competition	Big Data and analytics No significant advantage expected
Cloud services	Cloud services Increased efficiency	Cloud services Improved customer and user experience	Cloud services New business and revenue	Cloud services Competitive edge over competition	Cloud services No significant advantage expected
Cybersecurity	Cybersecurity Increased efficiency	Cybersecurity Improved customer and user experience	Cybersecurity New business and revenue	Cybersecurity Competitive edge over competition	Cybersecurity No significant advantage expected
Data Management / Storage	Data Management / Storage Increased efficiency	Data Management / Storage Improved customer and user experience	Data Management / Storage New business and revenue	Data Management / Storage Competitive edge over competition	Data Management / Storage No significant advantage expected
Disaster Recovery	Disaster Recovery Increased efficiency	Disaster Recovery Improved customer and user experience	Disaster Recovery New business and revenue	Disaster Recovery Competitive edge over competition	Disaster Recovery No significant advantage expected
Internet of Things (IoT)	Internet of Things (IoT) Increased efficiency	Internet of Things (IoT) Improved customer and user experience	Internet of Things (IoT) New business and revenue	Internet of Things (IoT) Competitive edge over competition	Internet of Things (IoT) No significant advantage expected
Machine Learning (ML)	Machine Learning (ML) Increased efficiency	Machine Learning (ML) Improved customer and user experience	Machine Learning (ML) New business and revenue	Machine Learning (ML) Competitive edge over competition	Machine Learning (ML) No significant advantage expected
Mobility	Mobility Increased efficiency	Mobility Improved customer and user experience	Mobility New business and revenue	Mobility Competitive edge over competition	Mobility No significant advantage expected
Social media	Social media Increased efficiency	Social media Improved customer and user experience	Social media New business and revenue	Social media Competitive edge over competition	Social media No significant advantage expected

Question Title

* 12. Are you using or planning to use the below technologies in your organization?

	Currently using	Planning to adopt in 1-3 years	No plan to adopt
Analytics and big data	Analytics and big data Currently using	Analytics and big data Planning to adopt in 1-3 years	Analytics and big data No plan to adopt
Artificial Intelligence (AI)	Artificial Intelligence (AI) Currently using	Artificial Intelligence (AI) Planning to adopt in 1-3 years	Artificial Intelligence (AI) No plan to adopt
Big Data and analytics	Big Data and analytics Currently using	Big Data and analytics Planning to adopt in 1-3 years	Big Data and analytics No plan to adopt
Cloud services	Cloud services Currently using	Cloud services Planning to adopt in 1-3 years	Cloud services No plan to adopt
Cybersecurity	Cybersecurity Currently using	Cybersecurity Planning to adopt in 1-3 years	Cybersecurity No plan to adopt
Data Management / Storage	Data Management / Storage Currently using	Data Management / Storage Planning to adopt in 1-3 years	Data Management / Storage No plan to adopt
Disaster Recovery	Disaster Recovery Currently using	Disaster Recovery Planning to adopt in 1-3 years	Disaster Recovery No plan to adopt
Internet of Things (IoT)	Internet of Things (IoT) Currently using	Internet of Things (IoT) Planning to adopt in 1-3 years	Internet of Things (IoT) No plan to adopt
Machine Learning (ML)	Machine Learning (ML) Currently using	Machine Learning (ML) Planning to adopt in 1-3 years	Machine Learning (ML) No plan to adopt
Mobility	Mobility Currently using	Mobility Planning to adopt in 1-3 years	Mobility No plan to adopt
Social media	Social media Currently using	Social media Planning to adopt in 1-3 years	Social media No plan to adopt

Other (please specify)

CXO Innovation Priorities

Question Title

* 13. What are the key development initiatives you plan to achieve thru adoption of the above technologies? (Please choose 3.)

Improving customer and end user experience

Business process renewal

Creating digital marketing and sales channels

Improving decision making through the efficient use of data

Improving process efficiency through digitization and automation

Improving employee productivity

Creating new digital products and services

Optimization of manufacturing and supply chain

Creating a digital ecosystem in your organization

Organizational restructuring

Other (please specify)

Question Title

* 14. What are they key factors that you think are critical to the success of your organization’s digital transformation? (Please choose 3.)

Clear targets for organization’s KPI

Clear communication of timeline and work plan for implementation

Leadership and culture - people are given the space and opportunity to do their best work

Employee engagement - making sure employees are fully engaged in the process

Value chain, partners and trends - having a consensus to focus on transforming those processes that are most critical for the success of the business

New technologies - the ability to implement and make optimal use of the new and emerging technologies available right now to improve business operations and performance

Business intelligence and data science - using data analytics to inform and guide decisions is the next step in a process of continuous improvement

Collaboration between different functional units on initiatives

Standard operating procedures modified to include new tech

Other (please specify)

Question Title

* 15. What are your key initiatives in managing IT function? (Please choose 3.)
(This question is specifically for CIOs and Senior IT Management. Skip this if you are not in those roles.)

Modernization of legacy systems

Increasing scalability and flexibility in IT operations

Enterprise architecture programs

Developing new skills to support emerging technologies

Improving IT project delivery performance

Application portfolio rationalization

Improving lean and agile development capabilities

Other (please specify)

Obstacles/barriers encountered in tech implementation

Question Title

* 16. In your view, which key competencies will enterprise leaders possess to make the innovation journey successful? (Please choose 3.)

Strategic vision

Continuous learning mindset

Collaborative management/teamwork

Speed of execution

Clear communications skills

Other (please specify)

Question Title

* 17. What are the top obstacles you encountered in the innovation journey of digital transformation of your organization? (Please choose 3.)

Limited time and resources

Limited budget

Security concerns

Lack of necessary skill sets

User acceptance

Management endorsement

Lack of talent

Other (please specify)

Question Title

* 18. If you are taking outsourcing as an option to handle the above obstacles, what will be your forecast on budget spending in the coming 1-2 years?

	Increase	Decrease	More or less the same	Hard to tell
Application development	Application development Increase	Application development Decrease	Application development More or less the same	Application development Hard to tell
Application maintenance & support	Application maintenance & support Increase	Application maintenance & support Decrease	Application maintenance & support More or less the same	Application maintenance & support Hard to tell
Data center operations	Data center operations Increase	Data center operations Decrease	Data center operations More or less the same	Data center operations Hard to tell
Database administration	Database administration Increase	Database administration Decrease	Database administration More or less the same	Database administration Hard to tell
Desktop support	Desktop support Increase	Desktop support Decrease	Desktop support More or less the same	Desktop support Hard to tell
Disaster recovery	Disaster recovery Increase	Disaster recovery Decrease	Disaster recovery More or less the same	Disaster recovery Hard to tell
Help desk outsourcing	Help desk outsourcing Increase	Help desk outsourcing Decrease	Help desk outsourcing More or less the same	Help desk outsourcing Hard to tell
IT security	IT security Increase	IT security Decrease	IT security More or less the same	IT security Hard to tell
Network operations	Network operations Increase	Network operations Decrease	Network operations More or less the same	Network operations Hard to tell
Web hosting and operations	Web hosting and operations Increase	Web hosting and operations Decrease	Web hosting and operations More or less the same	Web hosting and operations Hard to tell

Other (please specify)

Question Title

* 19. We’ll share early notification with the survey respondents once the report is ready (expected in Q1 2020). Also, respondents may be invited to join our CXO Forum 2020 which will be held in March 2020 in Hong Kong.
Would you like further information on the report and the Forum?

Yes

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Privacy Disclaimer:
Thanks for taking this survey. By joining the survey, you agree that the information you supply may be used to inform you of related products or services from the Organizer or its business partners.
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Innovative CXO Survey - Entering a Game Changing Era

Question Title

* 1. Please fill in your contact information. (Be assured that all answers you provide will be kept in the strictest confidentiality. )

Question Title

* 2. Which one of these titles most closely matches your current role?

Question Title

* 3. How many employees in total are employed at your company?

Question Title

* 4. How many employees are there in your company's IT Department?

Question Title

* 5. Which C-level roles are most important to leading your organization’s innovation journey? (Please choose as many as applicable)

Question Title

* 6. What is your role and responsibility in the IT budget allocation process? (Please choose as many as applicable)

Question Title

* 7. How will your organization's budget for 2020 compare with the budget for 2019?

Question Title

* 8. What would be the main factors leading to your organization’s IT budget increase in 2020

Question Title

* 9. In which area(s) will you spend your IT budget in 2020 (Please choose as many as applicable)

Question Title

* 10. Do you think your business is currently disrupted by the below digital technologies?

Question Title

* 11. What value you think the below technologies will bring to your organization? (Please choose as many as applicable)

Question Title

* 12. Are you using or planning to use the below technologies in your organization?

Question Title

* 13. What are the key development initiatives you plan to achieve thru adoption of the above technologies? (Please choose 3.)

Question Title

* 14. What are they key factors that you think are critical to the success of your organization’s digital transformation? (Please choose 3.)

Question Title

* 15. What are your key initiatives in managing IT function? (Please choose 3.)(This question is specifically for CIOs and Senior IT Management. Skip this if you are not in those roles.)

Question Title

* 16. In your view, which key competencies will enterprise leaders possess to make the innovation journey successful? (Please choose 3.)

Question Title

* 17. What are the top obstacles you encountered in the innovation journey of digital transformation of your organization? (Please choose 3.)

Question Title

* 18. If you are taking outsourcing as an option to handle the above obstacles, what will be your forecast on budget spending in the coming 1-2 years?

Question Title

* 19. We’ll share early notification with the survey respondents once the report is ready (expected in Q1 2020). Also, respondents may be invited to join our CXO Forum 2020 which will be held in March 2020 in Hong Kong. Would you like further information on the report and the Forum?

* 1. Please fill in your contact information.
(Be assured that all answers you provide will be kept in the strictest confidentiality. )

* 15. What are your key initiatives in managing IT function? (Please choose 3.)
(This question is specifically for CIOs and Senior IT Management. Skip this if you are not in those roles.)

* 19. We’ll share early notification with the survey respondents once the report is ready (expected in Q1 2020). Also, respondents may be invited to join our CXO Forum 2020 which will be held in March 2020 in Hong Kong.
Would you like further information on the report and the Forum?