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* 1. How would you rate the overall inspection process performed by the Los Angeles City Fire Department CUPA?

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* 2. Was the inspection process clearly explained and were all findings reviewed at the completion of the inspection?

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* 3. How was your overall experience with using the CERS website?

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* 4. Were your questions regarding CERS answered by our Inspector(s)?

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* 5. How would you rate the current CUPA permit fee schedule?

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* 6. Was the lafd.org website utilized to obtain information and assistance?

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* 7. How useful was the information provided on the lafd.org website?

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* 8. How would you rate the overall professionalism of our Inspector(s)?

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* 10. How can the Los Angeles Fire Department CUPA improve it's customer service?

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* 11. Would you like to be contacted regarding your survey feedback?

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* 12. If you would like to be contacted regarding any of your feedback please leave your contact information below or alternatively email us at lafdcupa@lacity.org

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* 13. Los Angeles County Fire Department Health Hazardous Materials Division (HHMD) also inspects businesses within the City that generate or handle hazardous waste.  Is your facility also inspected by HHMD?

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* 14. How would you rate the quality of the HHMD hazardous waste inspection?

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* 15. Did the HHMD hazardous waste inspector explain the inspection process, any violations you received and how to correct them?

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* 16. Did you receive a written report from the HHMD hazardous waste inspector?

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* 17. Do you have any comments for suggestions regarding the HHMD hazardous waste inspection.

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