Post Training Survey Question Title * 1. What method of training did you receive? In Person Virtual Question Title * 2. Did the training content you received meet your expectations? Exceeded my expectations Somewhat exceeded my expectations Met my expectations Somewhat met my expectations Did not meet my expectations Question Title * 3. Following the completion of your training class did you feel prepared to handle incoming calls? Very Prepared Prepared Somewhat Prepared Not Prepared If you felt unprepared, what do you think would have helped you feel more prepared? Question Title * 4. Please rate the quality and effectiveness of the training program you received Far above average Above average Average Below average Far below average Question Title * 5. Please rate the training instructor Question Title * 6. Would you like the opportunity to take ad hoc training courses as a supplement to the training approach Yes No If yes then what other training would you be interested in? Question Title * 7. Do you find the ongoing training approach helpful to informing you effectively to address customers inquiries? Yes No I haven't had an opportunity for ongoing training Question Title * 8. What did you like most about the training Question Title * 9. Do you have any suggestions to improve the training course, approach, or instructor? Question Title * 10. What did you like least about the training Done
