We sincerely want to thank you for your time in completing this survey as it helps us continue to become a better agency.  If should only take you about 5-10 minutes to complete.

Our Mission Statement:

David & Margaret empowers children, youth, and families through culturally diverse services that foster emotional, educational, spiritual, and identity development. 

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* 1. Where are you employed?

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* 2. Does our mission coincide with the needs of your department's/agency's consumers or community being served?

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* 3. Do you believe that David & Margaret is achieving its mission?

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* 4. David & Margaret's reputation with the community and/or your department/agency is favorable.

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* 5. David & Margaret staff responded to questions, referrals, the need for information, etc.- in a timely manner.

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* 6. A supervisor or administrator was available in a timely manner, if you needed to speak to them.

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* 7. David & Margaret works with other community organizations/agencies and governmental entities to advocate on behalf of the people it serves.

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* 8. David & Margaret's facilities are clean and well maintained.

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* 9. David & Margaret's services are accessible to persons with disabilities.

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* 10. David & Margaret provides culturally sensitive services including for LGTBQI clients.

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QUESTIONS 11-14:  ARE FOR THOSE WHO HAVE HAD AT LEAST ONE CONSUMER IN A DAVID AND MARGARET PROGRAM

IF THIS IS NOT YOUR SITUATION, SKIP TO QUESTION 21
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* 11. Please check off all program(s) your consumer was involved in.

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* 12. I am satisfied with the program/services that my consumer is receiving or has received from David and Margaret?

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* 13. I believe David and Margaret's program/services helped my consumer.

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* 14. I would refer other consumers and/or recommend David & Margaret to others?

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QUESTIONS 15-20:  ARE ONLY FOR WORKERS THAT HAD A CONSUMER(S) IN A DAVID AND MARGARET FOSTER HOME

SKIP TO QUESTION 21, IF THIS DOES NOT APPLY TO YOUR SITUATION
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* 15. My foster youth received excellent care in the foster home.

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* 16. The foster parent(s) responded to any questions or requests I had in a timely manner.

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* 17. I felt there was good teaming between the foster parent(s), agency social worker, and myself.

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* 18. The agency's (D&M) social worker understood and followed the case plan.

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* 19. Please put down the name of the foster parent(s) that your consumer(s) lived with.

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* 20. Please put down the name of the agency's (D&M's) social worker).

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* 21. David & Margaret wants to ensure that our services are accessible in a timely manner to those who need them and that our facility and staff are welcoming.  If you or your consumers have encountered any barriers to accessing agency services, please describe it here.

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* 22. Please add any additional comments or suggestions you might have about how we could improve our Agency and/or services. Thank you again for your time.

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