Customer Satisfaction Survey

Question Title

* 1. How many employees did you speak with in the CSCL Bureau?

One person

Two people

More than two people

Question Title

* 2. What Division did you speak with? (You may choose more than one.)

Corporations Division

Licensing Division

Securities Division

Regulatory Compliance Division

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* 3. How long was your wait on hold?

Did not hold

1-2 minutes

3-5 minutes

7-10 minutes

more than 10 minutes

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* 4. Was your question answered?

Yes

Question Title

* 5. How quickly was your question answered?

Quickly

Average

Slowly

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* 6. How clear was the information you received?

Very clear

Clear

Unclear

Very unclear

Question Title

* 7. Overall, how satisfied were you?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

Customer Satisfaction Survey

Question Title

* 1. How many employees did you speak with in the CSCL Bureau?

Question Title

* 2. What Division did you speak with? (You may choose more than one.)

Question Title

* 3. How long was your wait on hold?

Question Title

* 4. Was your question answered?

Question Title

* 5. How quickly was your question answered?

Question Title

* 6. How clear was the information you received?

Question Title

* 7. Overall, how satisfied were you?

Question Title

* 8. Using the space provided below, please enter any comments, suggestions or improvement ideas: