Copy of Southeast NM Community Action Corporation Client Satisfaction Survey Question Title * 1. How well does our service meet your needs? Excellent Good Fair OK Question Title * 2. Were you treated with respect? Yes No OK Question Title * 3. Did you receive information/service that you needed at the time of your appointment? Yes No OK Question Title * 4. Did the staff make you feel welcome? Yes No OK Question Title * 5. Did the agency inform you about the other services in our community? Yes No OK Question Title * 6. Was the staff courteous? Yes No OK Question Title * 7. Would you recommend SNMCAC to friends and family? Yes No OK Question Title * 8. Were you helped in a timely manner? Yes No OK Question Title * 9. Did staff answer your questions and/or concerns? Yes No OK Question Title * 10. Did you understand the information given to you by the staff? Yes No OK Question Title * 11. What service where you provided? Rental Assistance Utility Assistance Mortgage Assistance Prescription Assistance Rental Assistance Utility Assistance Mortgage Assistance Prescription Assistance OK DONE