CPUC-BCO Engagement Survey (2022) Question Title 1. What type of organization are you representing for completing this survey? (Select all that apply.) Local Government Administration Elected Official Community-based organization/non-profit Consumer/Ratepayer Academia Business Association (Chamber, Business Council, etc.) Private Business Owner/Staff Tribal Government Other (please specify) Question Title 2. How have you engaged with the CPUC in the past? (Select all that apply.) Voting Meeting Public Participation Hearing Proceeding Workshop Party to a Proceeding Comment Letter to Commissioners, Executive Director, or Staff Email Receive E-blast and Updates from a Local Government and Community Liaison Receive Monthly Newsletter No prior engagement Other (please specify) Question Title 3. How have you participated in relevant activities mentioned above (Voting Meeting, PPH, Workshop, etc.)? (Select all that apply.) In-person Phone (listen only) Video monitoring only (Admin Monitor, YouTube, etc.) Interactive (WebEx, Zoom, etc.) Recorded Content (on our website) Other (please explain) Question Title 4. What method of engagement do you prefer? (Rank in order of preference.) 1 2 3 4 5 6 In-person 1 2 3 4 5 6 Phone (listen only) 1 2 3 4 5 6 Webcast/Remote Access (listen only) 1 2 3 4 5 6 WebEx/Skype/Zoom, etc. 1 2 3 4 5 6 Recorded Content (on our website) 1 2 3 4 5 6 Other Question Title 5. What other methods of engagement do you prefer? Question Title 6. Please rate your engagement experience at these events? Not good1 2 3 4 Great5 Not good1 2 3 4 Great5 Question Title 7. What have you liked about your experience? (Select all that apply.) Time of Events Event Set up (seating arrangements) Feedback options (giving testimony, on a computer or tablet, written, etc.) Location of Event Translation Services Web access Phone access Materials Distributed Customer Service Facilitation of Meeting Audio-Visual Set-up Other (please explain) Question Title 8. What have you disliked about your experience? (Select all that apply.) Time of Events Event Set up (seating arrangements) Feedback options (giving testimony, on a computer or tablet, written, etc.) Location of Event Translation Services Web access Phone access Materials Distributed Customer Service Facilitation of Meeting Audio-Visual Set-up Other (please explain) Question Title 9. What could be improved about the engagement experience at these events? Question Title 10. Given ongoing public health concerns (such as social distancing), what do you think is the best way to engage local governments and community-based organizations? In-person Online via our webpage WebEx/Skype/Zoom etc. Phone Email Online Polls Surveys Not at all Other Method (please specify) Question Title 11. Please rate your overall engagement experience with the CPUC? Least favorable1 2 3 4 5 6 7 8 9 Most favorable10 Least favorable1 2 3 4 5 6 7 8 9 Most favorable10 Question Title 12. Given ongoing public concerns that continue to limit in-person gatherings in the short term, please provide any additional suggestions on how we can engage your organization not listed above. Question Title 13. Please provide any additional comments on how best the CPUC can engage local governments and community-based organizations. Done