Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received today with CPS. We appreciate your business and want to make sure we meet your expectations.

Sincerely,
Club Prophet
p. 724-270-0200

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* 1. Course Name

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* 2. Your Name, Email, and Phone Number

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* 3. Overall, how would you rate the quality of your customer service experience?

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* 4. To what extent do you agree with this statement:

"Club Prophet made it easy to handle my issue"

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* 5. How much time did it take us to address your questions and concerns?

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* 6. Today's customer service call was regarding:

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* 7. Today's support call was a:

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* 8. Today my Technician was:

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* 9. How likely is it that you would recommend Club Prophet to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 10. If you could choose, where would you want Club Prophet to focus its energies on improvement?

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* 11. Do you have any other comments, questions, or concerns?

T