Telehealth Practice Survey

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* 2. During your last week of practice, please provide an estimate (%) of how you conducted your appointments

Face-to-face (%)

Telephone (%)

Video call (%) (e.g. Skype, Zoom, Face-time)

Other (please provide detail)

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* 3. When reflecting on your Telehealth consultations during your last week of practice, please rate your experiences on the following:

	Not at all adequate	A little adequate	Somewhat adequate	Very adequate	Extremely adequate	N/A
Patients are able to engage well and address the health needs raised in the consultation	Patients are able to engage well and address the health needs raised in the consultation Not at all adequate	Patients are able to engage well and address the health needs raised in the consultation A little adequate	Patients are able to engage well and address the health needs raised in the consultation Somewhat adequate	Patients are able to engage well and address the health needs raised in the consultation Very adequate	Patients are able to engage well and address the health needs raised in the consultation Extremely adequate	Patients are able to engage well and address the health needs raised in the consultation N/A
Are patients short term health needs being met?	Are patients short term health needs being met? Not at all adequate	Are patients short term health needs being met? A little adequate	Are patients short term health needs being met? Somewhat adequate	Are patients short term health needs being met? Very adequate	Are patients short term health needs being met? Extremely adequate	Are patients short term health needs being met? N/A
Are patients long term health outcomes being met?	Are patients long term health outcomes being met? Not at all adequate	Are patients long term health outcomes being met? A little adequate	Are patients long term health outcomes being met? Somewhat adequate	Are patients long term health outcomes being met? Very adequate	Are patients long term health outcomes being met? Extremely adequate	Are patients long term health outcomes being met? N/A
What is the acceptability and appropriateness of Telehealth to you as a healthcare provider?	What is the acceptability and appropriateness of Telehealth to you as a healthcare provider? Not at all adequate	What is the acceptability and appropriateness of Telehealth to you as a healthcare provider? A little adequate	What is the acceptability and appropriateness of Telehealth to you as a healthcare provider? Somewhat adequate	What is the acceptability and appropriateness of Telehealth to you as a healthcare provider? Very adequate	What is the acceptability and appropriateness of Telehealth to you as a healthcare provider? Extremely adequate	What is the acceptability and appropriateness of Telehealth to you as a healthcare provider? N/A
How do you perceive your patient’s experience of the acceptability and appropriateness of Telehealth?	How do you perceive your patient’s experience of the acceptability and appropriateness of Telehealth? Not at all adequate	How do you perceive your patient’s experience of the acceptability and appropriateness of Telehealth? A little adequate	How do you perceive your patient’s experience of the acceptability and appropriateness of Telehealth? Somewhat adequate	How do you perceive your patient’s experience of the acceptability and appropriateness of Telehealth? Very adequate	How do you perceive your patient’s experience of the acceptability and appropriateness of Telehealth? Extremely adequate	How do you perceive your patient’s experience of the acceptability and appropriateness of Telehealth? N/A
Is the Technology you are using for Telehealth adequate enough for you to consider incorporating it into your practice long term?	Is the Technology you are using for Telehealth adequate enough for you to consider incorporating it into your practice long term? Not at all adequate	Is the Technology you are using for Telehealth adequate enough for you to consider incorporating it into your practice long term? A little adequate	Is the Technology you are using for Telehealth adequate enough for you to consider incorporating it into your practice long term? Somewhat adequate	Is the Technology you are using for Telehealth adequate enough for you to consider incorporating it into your practice long term? Very adequate	Is the Technology you are using for Telehealth adequate enough for you to consider incorporating it into your practice long term? Extremely adequate	Is the Technology you are using for Telehealth adequate enough for you to consider incorporating it into your practice long term? N/A

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* 4. What do you feel are the main advantages of utilising Telehealth during this time?

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* 5. What do you feel are the main disadvantages of utilising Telehealth during this time?

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* 6. Are you concerned that Telehealth services will impact both your usual business considerations and related billing practices?

Yes

Unsure

Please explain

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* 7. How would you rate your overall experience utilising Telehealth during your last week of practice?

Negative

Neutral

Positive

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. As the COVID-19 situation evolves (e.g. reduced social distancing), do you feel as a provider that there is an ongoing place for Medicare subsidised Telehealth?

Yes

Unsure

Why? (please specify)

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* 9. As a provider, and from the perspective of the patient as you understand it, do you feel there is an ongoing place for Medicare subsidised Telehealth?

Yes

Unsure

Why? (please specify)

Reflecting on guidance you have received around Telehealth:

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* 10. Do you feel the information provided is clear?

Yes

Unsure

Please explain

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* 11. Do you feel that any information is missing?

Yes

Unsure

Please explain

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* 12. Do you have any concerns?

Yes

Unsure

Please explain

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* 13. When considering your BBV patient cohort, which criteria (if any) are you using to determine if your patient meets the definition of 'vulnerable'?

I am not utilising the criteria

Is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health
Protection Principal Committee in relation to COVID-19

Is at least 70 years old

If the person identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old

Is pregnant

Is the parent of a child aged under 12 months

Is being treated for a chronic health condition

Is immune compromised

Meets the current national triage protocol criteria for suspected COVID-19 infection

Telehealth Practice Survey

Thank you!

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* 1. Is your practice location:

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* 2. During your last week of practice, please provide an estimate (%) of how you conducted your appointments

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* 3. When reflecting on your Telehealth consultations during your last week of practice, please rate your experiences on the following:

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* 4. What do you feel are the main advantages of utilising Telehealth during this time?

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* 5. What do you feel are the main disadvantages of utilising Telehealth during this time?

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* 6. Are you concerned that Telehealth services will impact both your usual business considerations and related billing practices?

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* 7. How would you rate your overall experience utilising Telehealth during your last week of practice?

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* 8. As the COVID-19 situation evolves (e.g. reduced social distancing), do you feel as a provider that there is an ongoing place for Medicare subsidised Telehealth?

Question Title

* 9. As a provider, and from the perspective of the patient as you understand it, do you feel there is an ongoing place for Medicare subsidised Telehealth?

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* 10. Do you feel the information provided is clear?

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* 11. Do you feel that any information is missing?

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* 12. Do you have any concerns?

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* 13. When considering your BBV patient cohort, which criteria (if any) are you using to determine if your patient meets the definition of 'vulnerable'?

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* 14. Do you have any additional comments?