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The Sitka Economic Development Association (SEDA) is working to collect data to fully understand the impact this outage has caused Sitka's local businesses. This data will help support further discussion into telecommunication options on the island.

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* 1. Where did you receive your updates and information about the internet/phone outage, progress on a fix, and interim solutions? Check all that apply.

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* 2. How helpful were those updates?

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* 3. If you received interim connectivity for your business use where was it from?

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* 4. How much did that solution cost?

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* 5. What was the indirect cost of this outage to your business? (Loss of business, additional staffing, payroll / short term loans, etc...)

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* 6. Did a loss of connectivity result in any safety or security concerns for your business? (Fire systems, security cameras, facility access, infrastructure, refrigeration or utilities connectivity)

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* 7. How has this incident changed how you manage your business financials? Check all that apply.

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* 8. Has this telecommunication incident made you consider any additional vulnerabilities to your business that don't have good redundancy that you are developing contingency plans for?

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* 9. How long was it until you were back to normal connectivity capabilities?

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