Key Challenges for NDIS Providers Question Title * 1. Thank you for agreeing to provide feedback on the issues your business is facing and the challenges you have in overcoming these within your business.The survey will take about 4 minutes of your time to complete depending on your responses.Privacy Please be assured your response is secure and the information provided will only be used to develop services critical to helping NDIS Providers improve their service delivery and administration. Please confirm you understand this information OK Question Title * 2. Firstly, please tell me a bit more about what services your organisation provides through the NDIS to clients.(Select all that apply) Accommodation Behaviour Support Community Nursing Equipment Home Modification Household Tasks Plan Management Social Activities Support Co-ordination Therapy Training Transport Please add any other services provided OK Question Title * 3. What issues do you have from a service provision perspective? (Select all that apply) Limited capacity to take on new clients Manual processes - how to automate Compliance for audit process Lack of assistance for providers with internal processes Lack of collaboration between similar or complimentary providers OK Question Title * 4. What issues do you see from an administrative perspective? (Select all that apply) Lack of internal financial skills Absence of or in adequate documented procedures Lack of timely decision making information Lack of automated systems/technology Lack of consistent cash flow Implementation of Single Touch Payroll (STP) Please add any other issues OK Question Title * 5. What changes have you had to make from a service and administrative perspective in order to fit in with the new regime? (Select all that apply) Created new procedure documentation Implemented new processes/automation/software Got assistance with marketing/financial education Spent money on training self/staff Replaced/hired additional staff Found new service providers Ceased providing some services OK Question Title * 6. What challenges have you had in making these changes? (Select all that apply) Lack skills to make necessary changes Lack of financial resources/cash flow Feeling overwhelmed with changes Feel new processes are complicated More time spent on administration Time away from servicing participants OK Question Title * 7. What impact has this had on your organisation in terms of time and value? (Select all that apply) Had to find new funding sources Lost revenue making opportunities Spent more time on administration Having more clients required new technology investment Spent money on up-skilling Created inefficiencies Decisions made without all the information OK Question Title * 8. Thank you for your time. Please scroll down and click DONE to submit survey.To be entered into the draw for a $100 gift card, please provide some details about you before scrolling down and clicking DONE button. Name * Company * City/Town * State/Province * Email Address OK DONE